Galaxy i Technologies, Inc.
Galaxy i Technologies, Inc.

Senior Solution Architect / Platform Architect – ServiceNow

Philadelphia, PA, US • Posted 6 hours ago • Updated 6 hours ago
Contract W2
Contract Corp To Corp
Contract Independent
12 Months
No Travel Required
On-site
Depends on Experience
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Fitment

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Job Details

Skills

  • ServiceNow_Customer Service Management
  • ServiceNow Discovery

Summary

Job Title :  Location :Senior Solution Architect / Platform Architect – ServiceNow
 Philadelphia, PA- 100% 
 
 
 JD :
 
 
 
JD :
Role: Platform Architect
Skills: Digital : ServiceNow_Customer Service Management
Required Exp# 10+ and Above


Role Descriptions: Job Title: Senior Solution Architect - ServiceNowExperience10+ Years of IT Experience with 5+ Years of ServiceNow Architecture ExperienceJob SummaryWe are seeking a highly experienced Senior Solution Architect - ServiceNow to lead the design| implementation| and optimization of enterprise-scale ServiceNow solutions. The ideal candidate will possess deep expertise in ServiceNow Discovery| CMDB| Custom Integrations| Data Transformation| ITSM processes| and Enterprise Service Mapping. The role requires strong technical leadership| architecture governance capabilities| and a thorough understanding of enterprise infrastructure components including DNS| domains| servers| networks| cloud platforms| and application dependencies.The Solution Architect will collaborate with business stakeholders| platform owners| infrastructure teams| and enterprise architects to deliver scalable and reliable ServiceNow solutions that improve visibility| operational efficiency| and service management maturity.Key ResponsibilitiesServiceNow Solution ArchitectureDefine and own end-to-end ServiceNow architecture and technical design.Lead platform strategy| roadmap planning| and governance activities.Design scalable| secure| and maintainable ServiceNow solutions aligned with enterprise architecture standards.Provide technical leadership and mentorship to development and implementation teams.CMDB & DiscoveryDesign| implement| and optimize ServiceNow CMDB architecture.Lead ServiceNow Discovery deployments across on-premises| cloud| and hybrid environments.Establish CMDB governance| reconciliation rules| identification rules| and data quality frameworks.Ensure accurate population and maintenance of Configuration Items (CIs) and their relationships.Drive Service Mapping and dependency mapping initiatives.Enterprise Dependency MappingAnalyze and document business service dependencies across applications| infrastructure| databases| middleware| cloud| and network components.Design solutions for service dependency visualization and impact analysis.Collaborate with infrastructure and application teams to establish end-to-end service views.Support operational resilience and root cause analysis initiatives through accurate dependency models.Integrations & Data TransformationArchitect and implement complex custom integrations between ServiceNow and enterprise systems.Design integrations using REST| SOAP APIs| MID Server| Integration Hub| JDBC| LDAP| and other enterprise technologies.Define data migration and transformation strategies for onboarding external data sources.Ensure data consistency| integrity| and governance across integrated platforms.Lead troubleshooting and optimization of integration performance.ITSM Process ExcellenceImplement and optimize ITSM modules including:Incident ManagementProblem ManagementChange ManagementRequest ManagementKnowledge ManagementService CatalogAlign ServiceNow solutions with ITIL best practices.Identify autom

 
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10374872
  • Position Id: 36101-43206-1786975901
  • Posted 6 hours ago

Company Info

About Galaxy i Technologies, Inc.

Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management.



Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.


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