Description
We are looking for an IT Admin to join our client's team on contract to permanent basis in Boston, Massachusetts. In this role, you will be responsible for supporting and enhancing IT systems while providing hands-on assistance to employees. This position requires a proactive approach to problem-solving and the ability to deliver exceptional technical solutions in a dynamic environment.
Responsibilities:
Deliver responsive and detail-oriented IT support to address user needs and business demands.
Administer and maintain back-office systems, including servers, storage, and networking solutions.
Manage and oversee SaaS-based applications such as Office 365, Slack, and Zoom.
Develop and document efficient processes for onboarding and offboarding employees.
Perform hardware inventory management to ensure timely availability for user needs.
Provide remote assistance for networking, storage, and systems administration tasks.
Foster strong relationships with internal stakeholders to enhance collaboration and support.
Independently resolve technical issues, conduct root cause analysis, and implement preventive measures.
Communicate effectively across teams and stakeholders to ensure clarity and alignment.
Author and share detailed documentation for both user education and IT operations.
Requirements
Associate's degree or equivalent combination of education and experience.
Hands-on experience managing large-scale Office 365 deployments.
Proficiency in desktop management tools such as Jamf, ConnectWise, and Intune.
Familiarity with endpoint security solutions and back-office systems, including Cisco Meraki, VMware, and Active Directory.
Previous experience within a medium-sized enterprise IT team of 300 or more employees.
Strong customer service skills with a focus on delivering exceptional user experiences.
Expertise in multi-platform environments, including Windows and Mac, with deep knowledge of Microsoft operating systems.
Background in using Desktop Management solutions and relevant software tools.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 02100-0013389689
- Posted 4 hours ago
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