SAP EWM Lead
Primary Partners: Warehouse, Operations, Supply Chain, FTP, QTI, PTP, RTR, AMS
Role Level: Functional Lead
Primary Modules: SAP EWM, warehouse execution, RF, inventory management integration
Travel: 50% Memphis/Tulsa + will cover travel expenses
Position Summary
The SAP EWM Lead owns Client's warehouse execution processes in SAP. This role supports inbound, outbound, internal movements, RF transactions, staging, cycle counting, inventory accuracy, warehouse process stabilization, and integration with manufacturing, sales, procurement, and finance processes. The role serves as the key liaison between Warehouse Operations, SAP COE, AMS, and transformation teams to ensure warehouse processes are stable, standardized, and scalable.
Process Scope
- Inbound receiving and putaway
- Outbound picking, packing, staging, shipping, and delivery integration
- Internal warehouse movements and replenishment
- Production staging and integration with FTP
- RF and mobile warehouse transactions, including Zebra device adoption
- Cycle counting, inventory accuracy, bin management, and physical inventory
- Integration with S/4HANA inventory management, PTP, QTI, and RTR
Key Responsibilities
Business Process Ownership
- Own the EWM process design and serve as internal escalation point for warehouse execution issues.
- Partner with Warehouse Operations, Supply Chain, Production, Shipping, and BPO/GPO stakeholders to stabilize and optimize warehouse processes.
- Drive standard work and reduce process variation across warehouse teams and plants.
- Identify operational issues caused by configuration, master data, training, process discipline, or system design gaps.
SAP Solution Ownership
- Own SAP EWM configuration and support design for warehouse processes, warehouse structure, queues, RF menus, process types, staging, and related integration points.
- Partner with FTP, QTI, PTP, RTR, MDG, technical, and integration teams to validate complete end-to-end process impacts.
- Review AMS designs and fixes for long-term supportability and alignment to standard SAP capabilities.
- Support future warehouse automation, mobile adoption, and plant rollout activities.
Stabilization and Operational Improvement
- Lead root cause analysis for inventory accuracy, failed warehouse tasks, stuck queues, staging problems, and receiving/shipping issues.
- Support cycle counting stabilization, warehouse redesign impacts, scanner adoption, and process discipline improvements.
- Develop operational dashboards with the AMS Coordinator to track backlog, recurring issues, cycle count exceptions, and warehouse transaction health.
- Drive measurable improvements in EWM adoption and warehouse execution reliability.
Documentation, Testing, and Mentorship
- Ensure EWM configuration documents, functional specifications, test scripts, SOPs, RF process guides, and training materials remain current.
- Mentor EWM analysts and warehouse super users in SAP EWM concepts, troubleshooting, and process ownership.
- Own EWM regression testing and release readiness for enhancements and production fixes.
Required Qualifications
- 7+ years SAP EWM experience with hands-on configuration and production support.
- Strong understanding of inbound, outbound, internal warehouse, inventory, and RF processes.
- Experience supporting warehouse operations in manufacturing or distribution environments.
- Ability to troubleshoot issues across EWM configuration, queues, master data, RF transactions, and S/4HANA integration.
- Strong stakeholder management skills with warehouse leaders, supervisors, users, AMS, and IT teams.
Preferred Qualifications
- SAP S/4HANA embedded EWM experience.
- Experience with production staging, cross-order staging, cycle counting, Zebra scanners, RF framework, or warehouse automation.
- Experience supporting multi-plant or multi-warehouse environments.
- SAP EWM certification.
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