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M&H Consulting LLC, an IT consulting firm in Massachusetts, is looking to fill a position for a field computer and networking technician. This position requires the employee to travel extensively to client sites on a daily basis in the North Shore, South Shore, Boston, and Metro West areas. Yearly salary starts at $50,000. A bachelor's degree is preferred for consideration, but not required, and strong reasoning, troubleshooting and communication skills are a must. Benefits include paid vacation time, paid sick time, a simple IRA plan with a company match, gas mileage payments, health coverage, dental reimbursement, paid smart phone, and quarterly bonuses. Details on the job description are included below.
Schedule- Monday- Friday - 8:30am- 5:30pm includes 30-60 minute lunch
On call schedule will be discussed during interview
Additional Perks
- Mentorship Program
- Annual merit increases based on performance
- On the job training
- Job Progression
- Paid sick time
- PTO
Salary/Wage: Yearly salary starts at $50,000 additional income are as follow
- Gas mileage payments $3600 per year
- Smart Phone/Device reimbursement up to $1200/yr
- 3% IRA Company Match after 60 day probationary period ($1500-$1600)
- Quarterly Bonuses are based on company profitability
Minimum Relevant Work Experience: Entry level, experience preferred
Minimum Education Level: Associates Degree
Job Description:
Maintains clients' computing and overall technical environment by identifying system requirements; installing upgrades; monitoring system performance, and resolving issues as they arise.
Preferred Skills/Qualifications (knowledge of most of these is required):
- Server Operating Systems
- PC and Apple Environments
- Routers
- Port Forwarding (NAT)
- System Administration
- Network Hardware/Software Configuration
- Email Systems
- DNS
- DHCP
- Remote Access (VPN, Remote Desktop Connection, Terminal Server)
- Various Software Installations
- Battery Backups
- Online Backups
- Computer Hardware Installation/Replacement
Duties:
- Establishes system specifications by conferring with users; analyzing work flow, access, information, and security requirements; designing system infrastructure.
- Establishes system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures.
- Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor.
- Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
- Prepares users by designing and conducting training programs; providing references and support.
- Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
- Meets financial requirements by submitting information for budgets; monitoring expenses.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Protects organization's value by keeping information confidential.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Application Question(s):
- Do you have a reliable vehicle that allows you to travel daily?
- Do you currently reside in one of these states: Massachusetts, Rhode Island, New Hampshire?
- Are you willing to travel throughout eastern Massachusetts almost daily for on site support at our clients?
Education:
Experience:
- IT support: 1 year (Preferred)
- Microsoft Windows Server: 1 year (Preferred)
Language:
- English Fluently (Required)
Work Location: On the road
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