DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Business Analyst
Location: Columbia, SC
Duration: 12 Months
Locals Only
Scope of the project:
Client is undertaking a multi-year Medicaid Enterprise System (MES) Modernization effort to replace the Client’s aging MMIS and related applications with more modern capabilities along with corresponding business operations services.
The MES Modernization effort will be incremental and modular in nature with a focus on configurable and scalable integrations, which allow for more flexibility and reduces time and cost necessary to respond to federal and state enhancements.
The Delivery of Automated Systems for Healthcare (DASH) Program is the project management program that will be managing the MES Modernization.
Daily duties/responsibilities:
will serve as a liaison between the business community and the IT organization to provide technical solutions to meet user needs. They will work with the Program Manager and the Lead Project Managers and will support the Project Management team to ensure the principles, business goals and values of the program are met. The Business Analyst will:
- Possess expertise in the business unit(s) they support, as well as an understanding of the IT organization's systems and capabilities
- Analyze business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
- Assist in the business process redesign and documentation as needed for new technology
- Educate the IT organization on the direction of the business
- Negotiate agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation
- Perform business process analysis and performance assessments for the assigned projects
- Train and mentor team members in delivering high quality business solutions that meet the overall strategy and vision
- Build positive relationships with clients and proactively address specific needs
- Lead business design sessions within assigned modules and work streams
- Advocate and lead business integration in support of the MES Modernization
- Drive, though dynamic discussion, efficient configuration of data within the core modules of MES Modernization
- Provide liaison role between business and IT verticals
- Ensure project deliverables for each project connect to the operational principles
- Coordinate priorities and resources between multiple projects.
- Provide updates on status and issues for all assignments
- Participate in scheduled operational meetings and routine team leads meetings
- Lead cross-functional meetings and produce business designs that integrate functionality across modules
- Facilitate sessions to effectively resolve issues if any
- Provide recommendations of appropriate resources if necessary to ensure assignments are completed within given time and budget
- Create and maintain key performance indicators to indicate project progress toward business integration goals
Required skills (rank in order of importance):
- 7+ years of experience in commercial healthcare
- 3+ years’ experience in State Medicaid payer system integration and delivery
- 3+ years familiarity with Medicaid Information Technology Architecture (MITA) business architecture principles
- 6+ years familiarity with standard data structures, electronic data interchange, processes and related file formats
- 6+ years of knowledge of business processes, methods/procedures, and technology
- 6 + years’ experience with inner workings of cross functional projects
Preferred skills (rank in order of importance):
- 6+ years of large business and technology integration
- 6+ years of knowledge of Federal Certification requirements and processes
- 6+ years of Project management experience
Required education:
Bachelor’s degree in a technical, business, or healthcare field or equivalent experience.
Additional duties/skills:
- Ability to effectively work within verbal and written communication
- Ability to work in a professional office environment with a diverse group of teammates
- Must have exceptional attention to detail
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