Motion Recruitment Partners, LLC
Motion Recruitment Partners, LLC

Senior Systems Support Engineer

Pleasanton, CA, US • Posted 1 hour ago • Updated 1 hour ago
Contract W2
On-site
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Fitment

Dice Job Match Score™

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Job Details

Skills

  • Research and Development
  • FOCUS
  • Firewall
  • Management
  • Intellectual Property
  • IP
  • Network
  • VLAN
  • Switches
  • Servers
  • Technical Support
  • Preventive Maintenance
  • Computer Hardware
  • Documentation
  • Collaboration
  • Database
  • ServiceNow
  • Training And Development
  • Training
  • Instrumentation
  • Electrical Engineering
  • Laboratory Equipment
  • Computer Networking
  • Regulatory Compliance
  • ISO 9000

Summary

Title: Senior Systems Support Engineer
Description: Interview process: 1, Phone 2. In-person
12 months contract with possible extension
5 days onsite

Senior Systems Support Engineer (contractor position)
DSI R&D Services Team

Role Overview:

The Senior Systems Support Engineer provides comprehensive hardware, software, and networking support for Roche instruments across the Pleasanton and Santa Clara campuses, as well as remote external sites.

Networking Support (Core Focus): Responsibilities include configuring, maintaining and setting up firewall/servers and PC devices, managing IP addresses and folder shares on instruments and servers, and diagnosing network connectivity issues on VLANs, switches, servers and working with internal and external stakeholders.

Instrument & Systems Support: Performs preventative maintenance (PMs), installation and operational qualifications (IOQs), hardware repairs, part replacements, and system software upgrades.

Documentation & Coordination: Accurately documents all service activities in the electronic database, coordinates requests via ServiceNow, and communicates status updates to stakeholders.

Training & Development: Participates in ongoing training with senior team members and subject matter experts to master Roche instrumentation, eventually guiding other team members.

Education & Experience:

Requires an Associate's or Bachelor's degree in a technical field (such as Electrical Engineering or IT Engineering) and at least 3 years of experience servicing medical or laboratory equipment with networking fundamentals or equivalent.

Safety & Compliance: Strictly complies with all Roche safety policies, practices, and applicable FDA and ISO regulations related to instrument support and qualification.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 893065
  • Posted 1 hour ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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