Help Desk Specialist

Carson City, NV, US • Posted 60+ days ago • Updated 4 days ago
Contract W2
On-site
$27 - $31/hr
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Active Directory
  • Communication
  • Customer Service
  • Customer Support
  • Documentation
  • Microsoft Office
  • Microsoft Windows
  • Network
  • Service Desk
  • Problem Solving
  • Laptop
  • Information Technology

Summary

Location: 100% onsite in Carson City, NV

Hourly Rate: $28-31/hr

BENEFITS: Medical, Dental, and Vision insurance, 401K, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, paid holidays, and legal insurance.

EXTENSION/CONVERSION: Eligible

We are looking to add a member to our team with five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals.

REQUIRED QUALIFICATIONS:

  • Three years of work experience in an IT user support role
  • Knowledge of:
    • commercially available operating systems and applications used by the agency
    • help desk applications configuration as used for change/problem management
    • principles and practices of a computer system and peripheral devices as needed to monitor a system
    • user password security principles and practices
    • database principles
    • network domains and login procedures
    • web browser capabilities and the difference between intranets and the Internet
    • network troubleshooting
  • Ability to:
    • create and use disk images
    • provide or develop documentation of systems, jobs, programs, and audit documentation for completeness and accuracy
    • provide testing support by assisting in the monitoring of program tests and reviewing computer output and identifying errors
    • restore data from backup media

WHY AVERRO?

Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting, and technology services that propel businesses and careers forward. We live by our ethos: Be Curious | Build Trust | Empower Each Other. These values show in our commitment to client satisfaction, timely support, and unmatched consultant care. Our Aim Your Ascent.

Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10199227
  • Position Id: 8659881
  • Posted 30+ days ago

Company Info

About Averro

Hi there, we're Averro. We connect job seekers like you with opportunities at top companies and help you get hired, fast.

We work with startup through enterprise companies that create innovations in Technology, Alternative Energy, Aerospace & Aviation, Healthcare Tech, Hospitality, Software, BioTech, Medical Devices and more.

Our mission is to find the best person for the job and the best job for the person. That's why our team goals are focused on client and candidate success, not a quota. 

Our success comes from the strength of our team and our commitment to our shared values: Family First. Be Uncommon. Culture Wins.

Our Aim - Your Ascent. 

Averro is an award-winning team of experts with 30+ years of experience recruiting within Technology, Engineering, Accounting & Finance, Administrative, and Manufacturing. Our staffing excellence, IT solutions, and consulting services propel businesses and careers forward. 

Companies and job seekers partner with us for our market expertise, transparent communication, and proven track-record finding the right people faster and in fewer submissions. They stay with us long term because we provide strategic opportunities, long-tail forecasting, and good-humored, engaged people that genuinely want to help each person reach their goals.

In April of 2023, Averro and three sister companies -- Denali, Direct Technology, and NuWest Technology -- came together under the Averro brand to create a "supergroup" that combines complimentary services to give clients a competitive edge and elevate professionals in their careers.

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