Description The ideal candidate will bring strong hands-on QA experience, solid knowledge of testing processes and Agile delivery, and the ability to work closely with developers, business analysts, and business stakeholders to validate functionality across integrated systems. This individual should be comfortable creating and executing test cases, identifying and documenting defects, managing test data, and contributing to improvements in QA practices.
Experience in
agency operations for annuity and life business is strongly preferred, as this role will support workflows in that domain.
Key ResponsibilitiesTest Planning and Execution- Review business requirements, user stories, and technical designs to develop effective test scenarios, test cases, and test plans.
- Perform manual testing across Salesforce and Salesforce Experience portals to validate functionality, usability, integration points, and end-to-end business workflows.
- Execute functional, regression, integration, and end-to-end testing to ensure product quality and release readiness.
- Validate data flows and integration behavior across multiple connected systems.
Automation Support- Create, maintain, and execute automated test scripts for selected business processes and regression scenarios.
- Support automation initiatives using approved tools and frameworks, including ACCELQ where applicable.
- Help determine which scenarios are best suited for automation versus manual testing.
- Contribute to the stability, maintainability, and effectiveness of the automated test suite.
Defect Management and Analysis- Identify, document, and track defects with clear reproduction steps, expected results, and business impact.
- Create bug stories and work closely with developers to support issue analysis, troubleshooting, and resolution.
- Retest fixes and confirm issue resolution across impacted workflows.
Test Data and Acceptance Criteria- Define, create, locate, and manage test data needed to support the test strategy.
- Partner with the team to help define acceptance criteria and translate requirements into practical test coverage.
- Create and execute tests using Gherkin syntax where applicable.
Collaboration and Agile Delivery- Collaborate closely with developers, business analysts, product owners, and stakeholders to understand requirements and quality expectations.
- Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, and sprint reviews.
- Communicate testing progress, risks, blockers, and quality concerns in a clear and timely manner.
- Lead or facilitate meetings as needed to support testing efforts, issue review, or release readiness.
Requirements Selenium - Web Browser Automation, Manual Testing, QA - Quality Assurance, Quality Assurance Testing, Automation Quality Assurance, Quality Assurance Automation, Manual Test, Manual Test Scripts, Automated Test Scripts, Automated Test Tools, Automated Test, Azure DevOps, Salesforce APIs, ACCELQ, Gherkin
Required Qualifications:
6+ years of QA experience in software, web, or enterprise application testing.
3+ years of automation experience, including creating or maintaining automation scripts.
Strong hands-on experience with manual testing.
Experience testing Salesforce Experience portals.
Experience testing integrated systems, including services and data movement between multiple applications.
Experience creating and executing test cases, test plans, and test scripts.
Experience documenting defects and working with developers to resolve issues.
Experience performing integration and end-to-end testing.
Experience using SOQL to locate or validate test data.
Experience working in Agile / Scrum teams.
Strong analytical, troubleshooting, and problem-solving skills.
Strong written and verbal communication skills.
Ability to work independently while collaborating effectively across cross-functional teams.
Strong organizational skills and ability to manage multiple testing efforts across concurrent workstreams.
Preferred Qualifications:
Experience with ACCELQ.
Experience testing Salesforce applications.
Experience with Gherkin syntax and behavior-driven testing approaches.
Experience with Azure DevOps (ADO).
Experience in agency operations for annuity and life business.
Experience testing in regulated, highly integrated, or enterprise environments.
Bachelor's degree in a business, information technology, or related major.
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