Patch and Test Technician

Job#: 3052810

Job Description:

Patch and Test Technician

Location: MacDill AFB, Florida (Onsite)

Role Overview

This position supports high-availability communications for a diverse user base across multiple secure networks. Responsibilities include provisioning, modifying, and restoring services in accordance with established policies. The role also involves providing installation, testing, systems integration, and technical support in a 24/7 operational environment. This is a temporary role with an expected duration of six months.

Key Responsibilities

• Prioritize and manage daily work assignments to meet operational requirements.
• Troubleshoot, install, operate, and maintain facility systems to ensure continuous service availability.
• Operate and maintain fixed and deployable IT systems, including long-haul communications and tactical network infrastructure.
• Install, troubleshoot, repair, and maintain telecommunications systems and equipment.
• Complete service requests, generate reports, and support service restoration efforts, including equipment changes and configuration updates.
• Coordinate with internal IT organizations to support projects, maintenance, troubleshooting, and service implementations.
• Provide field support at forward locations within the Area of Responsibility (AOR), as required.
• Open, track, and close service tickets using ServiceNow and FaCIT, and maintain a Master Station Log.
• Coordinate scheduled and unscheduled outages with external agencies.
• Configure, operate, and maintain cryptographic equipment and troubleshoot secure circuits.
• Support rotating shifts and non-standard work schedules as mission requirements dictate.

Required Qualifications

Education: Applicable DoD 8140 or DoD 8570 Certification (such as CompTIA Security+ CE). A bachelor's degree is not required.

Experience: 3+ years of related experience in high-tempo military or enterprise telecommunications environments.

Clearance: Secret (must be eligible to obtain or maintain a DoD Secret clearance)

Technical Skills:

• Proficiency with long-haul data and voice transmission technologies (fiber, copper, satellite).
• Experience troubleshooting SONET/MSPP, CTP, and ODXC systems.
• Analytical and troubleshooting skills for mission-critical communications.
• Experience with encryption devices and secure voice/data transmission policies.
• A valid U.S. passport is required.
• Ability to lift up to 50 pounds.
• U.S. Citizenship is required.

Preferred Qualifications

• Hands-on experience with KG-175D/G/F/N/X TACLANE and KG-250X/XS encryption devices.
• Knowledge of higher-level transport infrastructure, including SONET/MSPP and ODXC.
• Prior experience in military Tech Control or Patch and Test Facilities (TCF/PTF).

Work Environment

This position works with other Patch and Test Technicians and Leads within a team setting during business hours.

Company Overview

We are a global technology and professional services company that delivers technology solutions and mission services to government agencies. Our experts work to create value and deliver innovative solutions. We operate across 50+ countries, offering capabilities in AI, cloud, cyber, and software development.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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