Position: - HCM Systems/Business Analyst
Location: -Washington DC (Hybrid)
Job Type: Contract
Job Description
This position reports to the HCM Systems Manager within the Office of the Director, ERP Systems and Controls. The role is responsible for driving process improvements, overseeing operations and maintenance, and supporting the identification, development, and implementation of enhancements and new initiatives across ERP and related systems. This includes advancing HCM, Advanced HCM, and Payroll processes and operations. The position applies deep subject‑matter expertise and strong management capabilities to streamline HCM processes, strengthen operational efficiency, and increase transparency across the organization.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the CEO/General Manager.
I. ESSENTIAL FUNCTIONS:
Position Summary
The contractor will support Client’s People & Talent (P&T) division by conducting a comprehensive documentation audit across approximately 1,300 employees, digitizing missing records, updating Oracle Cloud HCM and Livelink systems, and assisting with Oracle FDI testing and mission onboarding requirements. This role is highly hands-on, detail-oriented, and requires strong coordination across multiple P&T departments.
Key Responsibilities
1. Documentation Audit & Gap Analysis
• Analyze employee records across Oracle Cloud HCM and Livelink to identify missing or incomplete documentation for approx.1,300 employees.
• Review required documents across HCM, Benefits, Compensation, Work Permits, Certifications, Driving Licenses, I-9 Verifications, Dependent Certifications, and Compliance.
• Validate against a list of approx.50 required documents are maintained by various P&T departments.
• Produce a structured gap-analysis report summarizing missing, incomplete, or outdated documentation.
2. Document Collection & Digitization
• Partner with HR, Benefits, Compensation, Compliance, and other P&T teams to gather missing employee documents.
• Coordinate with employees or managers when needed to obtain required records.
• Scan, upload, and index documents into Oracle Cloud HCM and/or Livelink, ensuring accuracy and adherence to naming and filing standards.
• Maintain strict confidentiality and compliance with document retention and privacy requirements.
3. Oracle FDI Testing Support
• Assist with functional testing of Oracle FDI (Fusion Data Intelligence) processes after documentation updates are completed.
• Support test script execution, data validation, issue logging, and retesting.
• Collaborate with system owners and IT partners to troubleshoot and resolve defects.
4. Mission Onboarding Requirements
• Support the collection, verification, and documentation of mission onboarding requirements for new or transitioning employees.
• Ensure all onboarding documentation is properly captured and stored in the appropriate systems.
Additional Responsibilities
• Collaborate with P&T managers and cross-functional teams to ensure documentation accuracy and system alignment.
• Provide status updates, progress tracking, and issue escalation as needed.
• Assist with minor process improvements related to document management, digitization workflows, and system usage.
• Support end users with basic questions related to document uploads, record completeness, or system navigation.
• Perform other related tasks as assigned by the HCM systems manager to support the successful completion of the documentation and system update initiative.
II. EDUCATION / EXPERIENCE & OTHER MINIMUM QUALIFICATIONS REQUIRED:
• Requires a bachelor’s or master’s degree in business management or computer science or information technology, or a related field from an accredited college or university, along with a minimum of seven (7) years of hands-on experience in Business/Systems Analysis for ERP, CRM, or other cloud application implementations and support, or an equivalent combination of education and experience.
• Experience with business analysis, testing, requirements, process design or assessment across software applications.
• An advanced degree and/or professional certification in information technology/business/accounting fields is a big plus. A wide degree of creativity and latitude is expected
• Ability to assimilate information from a variety of sources, analyze information, and recommend courses of action to be taken.
• Ability to think clearly, analyze quantitatively, problem-solve, and prioritize issues.
• Experience working with HCM, Sharepoint, or similar HRIS/ECM systems.
• Strong attention to detail and ability to manage large volumes of employee data.
• Experience with document auditing, compliance documentation, or HR operations.
• Ability to work independently, manage deadlines, and coordinate with multiple departments.
• Strong communication skills and comfort interacting with HR, Benefits, Compensation, and Compliance teams.
• Hands-on experience managing physical and digital employee records, including auditing, retrieval, digitization, indexing , and compliance with federal and state record retention requirements, is preferred (I 9, work authorization, certifications)
• Experience with system testing (FDI or similar) is a plus.
III. PHYSICAL DEMANDS OF THE WORK ENVIRONMENT:
• This position operates in a hybrid office environment and requires prolonged periods of sitting, computer use, and use of standard office equipment. The role also involves occasional handling of physical records, including retrieving, sorting, scanning, filing, and transporting employee files or boxes of documents.
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