UX Designer

Job Description

UX Designer

Location: Raleigh, North Carolina, US

Type: Full-time

Department: BFSI

Job Summary

eClerx is seeking a passionate and detail-oriented UX Designer to join our growing Product Design team. This role will support fast-paced product and engineering initiatives while helping maintain design systems, UX standards, and best practices across multiple applications and platforms.

Reporting to the UX Lead, you will play a key role in bridging the gap between business, design, and technology. You will conduct user research, gather requirements, create design solutions, and collaborate closely with cross-functional teams to deliver exceptional user experiences. The ideal candidate is highly collaborative, user-focused, and comfortable working across multiple products and stakeholder groups.

Responsibilities

• Partner closely with Product Managers and business stakeholders to gather, understand, and translate requirements into user-centered solutions.
• Design wireframes, mockups, and interactive prototypes to communicate design concepts and workflows.
• Plan and execute usability testing sessions, analyze findings, and provide actionable recommendations.
• Conduct user research and develop user personas to guide product and design decisions.
• Map user journeys, identify pain points, and uncover opportunities to improve the overall user experience.
• Present research findings, design recommendations, and UX solutions to stakeholders and project teams.
• Collaborate closely with engineering teams to ensure design intent and user experience standards are successfully implemented.
• Contribute to and maintain UX standards, design systems, and reusable design assets.
• Support multiple products and initiatives while balancing competing priorities and stakeholder needs.
• Perform additional duties and responsibilities as operational needs evolve.
• Occasionally work outside standard business hours to support project milestones, releases, or critical business initiatives.

Eligibility Requirements

• Bachelor's degree in Human-Computer Interaction (HCI), User Experience Design, Human Factors, Design, or a related field.
• 3+ years of professional UX design experience.
• Strong ability to manage and prioritize work across multiple products, projects, and stakeholder groups.
• Demonstrated ability to balance creative problem-solving with established UX standards and best practices.
• Strong UX research, usability testing, and user interview experience.
• Knowledge of accessibility standards and WCAG guidelines.
• Excellent communication, presentation, and stakeholder management skills.
• Entrepreneurial mindset with the ability to collaborate effectively across Product, Engineering, and Business teams.
• Preferred Qualifications
  • Experience designing, building, and maintaining reusable design systems and component libraries in Figma.
  • Familiarity with responsive and enterprise application design patterns.
  • Basic front-end development knowledge, including HTML, CSS, and modern web technologies.
  • Experience working within Agile product development environments.
  • Exposure to enterprise software, financial services, fintech, or other complex business applications.

In the US, the target base salary for this role is $95,000-$115,000. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors

How to Apply

• Click "Apply Now" to submit your resume through our career site
• Be sure to include any relevant experience that aligns with the role.
• Qualified candidates will be contacted by a member of our recruitment team for next steps

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

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eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here