Job Summary
We are seeking an experienced Microsoft 365 Test Lead to oversee integrated testing, release validation, and test environment management across the Microsoft 365 collaboration ecosystem. This role is responsible for coordinating end-to-end testing activities for platform changes impacting Microsoft Teams, OneDrive, SharePoint, Exchange Online, Microsoft Copilot, Entra ID, Purview, and related services.
The successful candidate will serve as a central coordination point between engineering teams, technology owners, release management, infrastructure teams, and business stakeholders to ensure platform changes are thoroughly tested, documented, and validated before production deployment. This role requires strong technical understanding, testing discipline, organizational skills, and the ability to drive cross-functional collaboration in a complex enterprise environment.
Key Responsibilities
Microsoft 365 Integrated Testing Leadership
Lead testing efforts for Microsoft 365 platform changes managed through integrated release management processes.
Define, coordinate, execute, and report on end-to-end testing activities across multiple Microsoft 365 services.
Review engineering requirements, release documentation, and test plans to determine testing scope and impact.
Coordinate testing activities across various technical teams and service owners.
Identify testing gaps, risks, and dependencies and proactively drive issue resolution.
Escalate critical issues and provide timely status updates to stakeholders.
Test Management & Execution
Create, maintain, and execute test plans, test cases, and regression test suites.
Manage testing activities using Octane and other testing tools.
Upload testing evidence, test results, and supporting documentation.
Validate platform functionality, integrations, compliance controls, and user experiences.
Lead daily and scheduled regression testing activities.
Ensure test scripts remain current with platform changes and new feature releases.
Work closely with engineering teams to socialize test findings, spikes, defects, and emerging risks.
Microsoft 365 Platform Knowledge
Maintain working knowledge of Microsoft 365 technologies including:
Microsoft Teams
Microsoft Copilot
SharePoint Online
OneDrive for Business
Exchange Online
Microsoft Entra ID
Microsoft Purview
Vantage (Retention and Governance)
Microsoft 365 security and compliance capabilities
Understand how these technologies integrate and interact within the enterprise ecosystem.
Test Environment & Lab Management
Support and maintain Microsoft 365 testing environments.
Manage lab refresh activities and environment readiness.
Coordinate provisioning and maintenance of:
Test accounts
Test tenants
Compute endpoints
Browser configurations
Network configurations
Lower-lane and production-like environments
Identify opportunities to improve and modernize testing infrastructure.
Compliance & Control Validation
Support validation of compliance, governance, and control requirements.
Maintain testing coverage for controls and regulatory requirements.
Ensure test scenarios reflect current business, security, and compliance needs.
Maintain awareness of services supporting:
Data Loss Prevention (DLP)
Information Barriers / Ethical Walls
Retention and Records Management
Regulatory controls
Continuous Improvement
Drive initiatives that improve testing efficiency, coverage, automation readiness, and operational effectiveness.
Evaluate the impact of technology changes such as:
Endpoint platform changes
Operating system changes
Web browser updates
Network infrastructure changes
Recommend enhancements to testing processes, tooling, and reporting.
Cross-Functional Coordination
Partner with Microsoft 365 service owners, engineering teams, release managers, infrastructure teams, and support organizations.
Coordinate cross-team testing activities.
Facilitate discussions related to environment readiness, test execution, issue resolution, and deployment validation.
Maintain strong relationships across technical and operational teams.
Required Qualifications
5+ years of experience in software testing, platform validation, quality assurance, or release management.
Experience supporting Microsoft 365 collaboration technologies in an enterprise environment.
Experience coordinating large-scale integrated testing efforts.
Hands-on experience with test management tools such as Micro Focus ALM/Octane, Jira, or similar platforms.
Strong understanding of testing methodologies, defect management, and release validation processes.
Experience managing testing environments and lab infrastructure.
Strong organizational, communication, and stakeholder management skills.
Ability to manage multiple workstreams simultaneously and operate independently.
Preferred Qualifications
Experience supporting financial services or highly regulated industries.
Knowledge of Microsoft Teams administration and collaboration platform operations.
Familiarity with Microsoft Purview compliance capabilities.
Experience with Microsoft Copilot testing and validation.
Understanding of identity and access management concepts within Microsoft Entra ID.
Knowledge of Agile, DevOps, and enterprise release management practices.
Experience with automation testing frameworks and test optimization initiatives.
Success Measures
The successful candidate will:
Ensure high-quality validation of Microsoft 365 platform changes before production release.
Maintain accurate and current regression test coverage.
Keep testing environments healthy and production-aligned.
Improve testing efficiency and operational readiness across the Microsoft 365 ecosystem.
Drive effective collaboration among engineering, operations, compliance, and release management teams.
Quickly identify, communicate, and mitigate risks impacting Microsoft 365 services.
• Experience supporting financial services or highly regulated industries.
• Knowledge of Microsoft Teams administration and collaboration platform operations.
• Familiarity with Microsoft Purview compliance capabilities.
• Experience with Microsoft Copilot testing and validation.
• Understanding of identity and access management concepts within Microsoft Entra ID.
• Knowledge of Agile, DevOps, and enterprise release management practices.
• Experience with automation testing frameworks and test optimization initiatives.
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