The following requirement is open with our client.
Title : System Admin
Location : Allentown, PA
Pay Rate : $50-$55
Duration : 6 Months
Relevant Experience (in Yrs.): 8+yrs.
Roles & Responsibilities:
•Basic understanding of IT systems, including servers, networking, and workstations.
• Ability to perform fundamental troubleshooting across hardware and software environments.
•Familiarity with IT ticketing systems for tracking and resolving support requests.
• Exposure to change management processes within an IT operations framework.
• Awareness of monitoring and alerting tools used to maintain system health.
• Strong customer service skills with the ability to explain technical concepts in simple terms.
• Must demonstrate a professional demeanour and maintain a presentable appearance when interacting with customers.
Preferred Qualifications :
•Hands-on experience with common IT support tools and platforms.
•Basic understanding of Active Directory, user account management, and permissions.
• Ability to follow established procedures with precision and attention to detail, particularly in compliance-driven environments.
Must-Have Skills :
System Admin
Hardware & Software Troubleshooting
IT Ticketing / Service Management
Active Directory & User Administration
Customer Service & Technical Communication
Thanks & regards,
Naveen Yarramsetty
Technical Recruiter | ASCII Group, LLC
Office:
Email:
38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
Website:
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