IT Workplace Support Technician

Princeton, NJ, US • Posted 8 hours ago • Updated 8 hours ago
Full Time
On-site
USD $50,000.00 - 52,000.00 per year
Fitment

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Job Details

Skills

  • Recruiting
  • Communication
  • Microsoft Windows
  • IT Service Management
  • Technical Support
  • Computer Hardware
  • Break/Fix
  • Asset Management
  • Customer Service
  • Laptop
  • Printers
  • Mobile Devices
  • Inventory
  • ServiceNow
  • Collaboration
  • SLA
  • Regulatory Compliance
  • Documentation
  • IT Infrastructure
  • Management
  • Rhino
  • Health Insurance
  • Life Insurance
  • FSA
  • Insurance

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
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Your skills
  • 2-3 years of IT support experience
  • Strong customer service and communication skills
  • Working knowledge of Windows environments and business applications
  • Ability to independently troubleshoot and resolve technical issues
  • Experience with ITSM tools and asset management is preferred
  • This role is a Salary Non-Exempt position with a targeted salary range of $50,000 - $52,000 USD

Your tasks

Hemmersbach is seeking an experienced Workplace Support Technician to provide onsite IT support for end users, devices, and workplace technology. You will resolve incidents and service requests, perform IMACD activities, support hardware break-fix, asset management, and deliver excellent customer service, including VIP support when required.

Key Responsibilities:
  • Troubleshoot desktops, laptops, printers, mobile devices, and peripherals
  • Perform device deployments, imaging, installations, moves, and decommissions
  • Manage assets, inventory, and ServiceNow updates
  • Support meeting rooms and collaboration technologies
  • Coordinate repairs with OEM and third-party vendors
  • Maintain SLA compliance and accurate ticket documentation

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits
  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Vision Insurance
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 80183364
  • Position Id: 5e15f5aadaf8874bf48915ac37315ada
  • Posted 8 hours ago
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