SpikeIT Global Solutions
SpikeIT Global Solutions

Desktop Support Engineer

Newark, NJ, US • Posted 30+ days ago • Updated 10 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Remote Support
  • Screening
  • Computer Hardware
  • Network
  • Active Directory
  • Microsoft Office
  • DHCP
  • Dragon NaturallySpeaking
  • DNS
  • LAN
  • WAN
  • Issue Tracking
  • Asset Management
  • Collaboration
  • Customer Service
  • Communication
  • Oracle Linux
  • Scripting
  • ITIL
  • AirWatch
  • Mobile Device Management
  • Master Data Management
  • Project Management
  • Performance Management
  • Preventive Maintenance

Summary

Company Description

Job Description

Position: Desktop Support Engineer
Location: Newark, NJ
Schedule: 5 days per week, onsite.
Interview Process: Initial phone screening, followed by an in-person interview.

You'll provide Level 1 & 2 support via phone, email, and remote tools-troubleshooting hardware, software, network, and printer issues.

Requirements:
  1. 4-6 years' experience or college degree
  2. Windows AD, Office 365, DHCP, DNS, LAN/WAN
  3. Ticketing system, asset management, vendor coordination
  4. Strong customer service and communication skills
  5. Saturday and holiday availability


Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

Note:
  • Fully onsite role requiring presence 5 days a week, Tuesday to Saturday from 8:00 AM to 4:30 PM.
  • Must be available to work Saturdays and certain holidays as part of a 24/7 support team.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10516067
  • Position Id: 7b4fccf8430c7c0980a1042a4ba3c7d6
  • Posted 30+ days ago
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