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Desktop Support Engineer

Newark, NJ, US • Posted 10 hours ago • Updated 10 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Remote Support
Screening
Computer Hardware
Network
Active Directory
Microsoft Office
DHCP
DNS
Dragon NaturallySpeaking
LAN
WAN
Issue Tracking
Asset Management
Collaboration
Customer Service
Communication
Oracle Linux
Scripting
ITIL
AirWatch
Mobile Device Management
Master Data Management
Preventive Maintenance
Project Management
Performance Management

Summary

Company Description

Job Description

Position: Desktop Support Engineer
Location: Newark, NJ
Schedule: 5 days per week, onsite.
Interview Process: Initial phone screening, followed by an in-person interview.

You'll provide Level 1 & 2 support via phone, email, and remote tools-troubleshooting hardware, software, network, and printer issues.

Requirements:

4-6 years' experience or college degree
Windows AD, Office 365, DHCP, DNS, LAN/WAN
Ticketing system, asset management, vendor coordination
Strong customer service and communication skills
Saturday and holiday availability

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

Note:

Fully onsite role requiring presence 5 days a week, Tuesday to Saturday from 8:00 AM to 4:30 PM.
Must be available to work Saturdays and certain holidays as part of a 24/7 support team.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516067
Position Id: 7b4fccf8430c7c0980a1042a4ba3c7d6
Posted 10 hours ago

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