Service Technician

Atlanta, GA, US • Posted 2 days ago • Updated 2 days ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Customer Service
  • Telecommunications
  • Repair
  • Optical Fiber

Summary

We have a direct-hire position for a Service Technician with one of our clients in Atlanta, GA. No third party candidates considered for this position.

 1 Role in either Dallas, Charlotte, or Atlanta

Service Technicians install, maintain, troubleshoot, and repair services and equipment for residential and business customers. This includes internet, fiber, phone, and television services.

  • Install and activate fiber-optic, internet, voice, and television services.
  • Troubleshoot and repair service outages and connectivity issues.
  • Test, maintain, and repair telecommunications equipment and cabling.
  • Educate customers on how to use AT&T products and services.
  • Work both indoors and outdoors in various weather conditions.
  • Climb ladders, poles, and work in confined spaces when necessary.
  • Use handheld devices and software to document work orders and service records.
  • Follow safety procedures and company standards.
  • Maintain a professional customer-service-oriented attitude.

Qualifications

  • High school diploma or GED.
  • Valid driver''s license with a satisfactory driving record.
  • Ability to lift and carry equipment (often up to 80 pounds).
  • Ability to work at heights and in varying weather conditions.
  • Strong mechanical aptitude and troubleshooting skills.
  • Basic computer and technology skills.
  • Customer service experience is preferred.

Physical Requirements

  • Climbing ladders and utility poles.
  • Frequent bending, kneeling, and standing.
  • Working outdoors in heat, cold, rain, and other conditions.
  • Lifting and moving heavy tools and equipment.

Skills Needed

  • Technical troubleshooting.
  • Problem-solving.
  • Communication and customer service.
  • Time management.
  • Attention to detail.
  • Safety awareness.
<>Required Skills

Troubleshooting, Fiber optic, Internet Services

<>Preferred Skills

Customer service

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10114091
  • Position Id: A34523
  • Posted 2 days ago
Contact the job poster
KR

Krishna Raaj

Recruiter @ 3i People, Inc.
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