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Job Specific Information
The IT Coordinator, DFNS position is the IT leader in the Department of Food & Nutrition Services. This position directs, coordinates, and manages the day-to-day daily technical activities of the department as it relates to applications used for meal accountability, ingredients, recipes, menus and food production, and related data interfaces and reporting. The position supervises, implements, and ensures timely and effective support for a variety of solutions essential to the operation of the department. The incumbent leads and supervises the DFNS Technical Help Desk team, which provides technical services to DFNS Central Office, Production Facility, Warehouse, and all applicable meal site locations, including but not limited to schools. Please upload a current resume and cover letter. The wage range for this position is between $123,551 and $171,974.
MCPS Official Job Description
Summary Description:
Under direction of the Director of the Department of Food and Nutrition Services (DFNS), in the Office of the Chief Operations Officer, this position directs, coordinates, and manages the day-to-day daily technical activities of the department as it relates to applications used for meal accountability, ingredients, recipes, menus and food production, and related data interfaces and reporting. The position supervises, implements, and ensures timely and effective support for a variety of solutions essential to the operation of the department. The incumbent leads and supervises the DFNS Technical Help Desk team, which provides technical services to DFNS Central Office, Production Facility, Warehouse, and all applicable meal site locations, including but not limited to schools. Manages the system development, custom interfaces, reporting, point of sales record management, and maintenance of DFNS IT systems (i.e., Heartland Schools Systems, MySchoolBucks, WinSNAP), and procedures. Serves as a connection to outside vendors of computer services and systems. Develops and helps prepare user requirements and understanding the needs of DFNS for new systems and applications. Collaborates with key stakeholders, such as central services staff, school-based staff, as well as business partners to develop and implement technology solutions. Communicates effectively using approved notification tools. Physical Demands: None Special Requirements: Ability to work a flexible schedule, including occasional evenings and weekends to address emergencies or when urgent work requirements exist.
KNOWLEDGE SKILLS ABILITIES:
Thorough knowledge of SQL/T-SQL, Microsoft SQL Server, SQL Server Management Studio, Crystal Reports, Microsoft Visual Studio/VB.NET, Microsoft Access, Oracle SQL Developer, as well as the ability to learn new software and processes as they become available. Ability to use the agile methods to phases of development and operations lifecycle, to create and respond to change in an uncertain and turbulent environment. Thorough knowledge of technical functions, set-up, interfacing and maintenance of applications/software and proven ability to successfully identify and resolve technical issues. Considerable knowledge of the organization, functions and operations of Montgomery County Public Schools, or a similarly complex organization. Knowledge of technical applications and solutions (such as Newton, Franklin, and Edison) that will assist DFNS in daily operations helpful, but not required. Must have a basic knowledge of K-12 food service processes and be able to quickly learn all MCPS food service processes and the unit department’s needs to successfully integrate and utilize new software, identify and resolve deficiencies and clearly communicate this information to the department and vendors Must be highly skilled in technical, innovative problem-solving. Demonstrated ability to train, coach, supervise and lead other team members. Ability to prioritize and manage several complex projects simultaneously while working under pressure to meet deadlines. Energetic and self-motivated work in quick paced environment. Ability to work with senior management and staff. Excellent written and oral communication skills, human relations and management skills, including the skill for improving relations with a variety of clients, developing solutions with ease and effectiveness. Demonstrates strong analytical and technical skills. Skilled in applying proven interpersonal tactics for anticipating and diffusing negative client response. Knowledge and application of the six leadership standards that have been established for the Montgomery County Association of Administrators and Principals (MCAAP/MCBOA) Professional Growth System (PGS).
Education Training Experience:
Bachelor’s degree from an accredited college or university required, preferably in the field of Computer Science or Information Technology. Must have some coursework and training in computer science, information management, business management, financial management, and project management. Documented experience in integrating new technologies, resolving technical problems, managing enterprise-wide technology projects, providing exceptional customer service support, and providing staff leadership is required. Five or more years of experience working in the SQL Server environment, Microsoft Visual Studio/VB.NET using Crystal Reports and Microsoft Access required. Experience/knowledge of Heartland MCS applications highly desirable. Experience using programming languages, tools, and database management software including Microsoft Office (MS Access, MS Excel, and PowerPoint), HTML, SQL and Visio required. Project and team management/leadership skills and experience required. Experience in creating custom reporting criteria, executing reports and evaluating data for integrity and accuracy required. Experience in the public sector (within K-12 school systems and/ or public school food and nutrition services, federal government, or higher education institutions) is preferred. Experience in human resources, budgeting, financial and payroll systems required, extensive experience highly desirable. Other combinations of applicable education, training and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
Job: Administrators
Job Grade: N
Primary Location: Gaithersburg
Schedule: Full-time | 1.000 (80 hours bi-weekly)
Working Months: 12
Shift: Day Job
Job Posting: Mar 23, 2026, 2:13:39 PM - Apr 8, 2026, 11:59:00 PM
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