Telephony Engineer

Columbia, SC, US • Posted 4 hours ago • Updated 4 hours ago
Contract W2
6 Months
No Travel Required
On-site
$60 - $70/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Call Center
  • PSTN
  • QoS
  • PBX
  • RTP
  • SIP
  • Routing
  • VoIP
  • Telephony
  • Unified Communications
  • Interactive Voice Response

Summary

Telephony Engineer

Introduction: This position involves providing operational and advanced telephony administration, technical support for projects, and maintenance of telephony network systems. The Telephony Engineer will work on tasks related to telephony systems and network infrastructure to ensure optimal performance and efficiency.

Responsibilities:

  • Provide telephony administration including responding to voice, voicemail, and call center requests
  • Support telephony network projects and system improvements
  • Offer engineer-level support for telephony network and unified communications
  • Monitor telephony and network systems for proactive problem resolution

Required Skills:

  • 2+ years of experience with Avaya on premise PBX systems
  • 2+ years of experience administering VoIP and unified communications platforms
  • 2+ years of experience with SIP, RTP, QoS, dial plans, call routing, and voice gateway technologies
  • 2+ years of experience troubleshooting voice quality, call routing, and E911 services
  • 2+ years of experience with telecommunications infrastructure, including voice circuits and PSTN integration

Preferred Skills: Experience designing, implementing, and supporting enterprise cloud-based telephony solutions

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: indony
  • Position Id: 9067024
  • Posted 4 hours ago
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