Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
Sr Product Owner _ Bethesda, MD(hybrid - 2 days) look for locals
JOB SUMMARY
The Senior Product Manager leads product strategy, requirements, and delivery across Property Experience and Salesforce-based products. This role partners with business and technology team members to translate needs into scalable solutions, drive product execution, and deliver capabilities that enhance associate productivity and guest experience.
This is a highly cross-functional role operating in a complex, matrixed environment - requiring a balance of strategic thinking, analytical rigor, and hands-on delivery execution. A key emphasis of this position is proven experience leading large-scale, enterprise implementations that integrate Salesforce, while ensuring operational readiness and measurable improvements to user satisfaction and productivity.
CANDIDATE PROFILE
Education and Experience
Required
- Bachelor s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field; equivalent combination of education and experience
- 7+ years of experience in software development, application delivery, product management, or related technology disciplines, including experience as a Product Owner, Product Manager, or similar product leadership role
- Proven ability to translate complex business needs into scalable technology solutions, lead cross-functional teams, and drive Agile product delivery from strategy and roadmap through implementation and release
Preferred
- Experience with Agile product management practices and tools, including Jira, Confluence, and related collaboration platforms
- Product management, Agile, or Scrum certification (eg, CSPO, CSM, SAFe, PMI-ACP)
- Experience leading large-scale enterprise implementations involving Salesforce, CRM platforms, customer experience solutions, or other enterprise technologies
- Experience supporting hospitality, customer service, guest experience, loyalty, or service operations products and platforms
CORE WORK ACTIVITIES
- Define and communicate product vision, strategy, and multi-quarter roadmaps aligned to business objectives and operational priorities
- Partner with business stakeholders to identify opportunities, prioritize investments, and translate business needs into product requirements
- Manage and prioritize the product backlog, ensuring epics, features, user stories, and acceptance criteria are clearly defined and development-ready
- Lead end-to-end delivery of product capabilities across cross-functional teams, driving alignment, quality, and timely execution
- Conduct business, process, and systems analysis to evaluate impacts, identify dependencies, and support solution design decisions
- Document requirements, workflows, use cases, process flows, and solution designs to support development and implementation activities
- Facilitate product planning activities, including roadmap reviews, backlog refinement, sprint planning, and release readiness assessments
- Coordinate testing, validation, deployment, and release activities to ensure successful delivery and adoption of product enhancements
- Manage risks, issues, dependencies, and trade-offs across multiple teams, systems, and initiatives
- Collaborate with engineering, architecture, operations, and vendor teams to design and deliver scalable technology solutions
- Drive enterprise implementations and product enhancements that improve associate productivity, operational efficiency, and user experience
- Monitor product performance, adoption, and key metrics to evaluate outcomes and inform future roadmap decisions
- Ensure solutions comply with security, privacy, accessibility, and data governance standards
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified by Great Place To Work , the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)
Our Commitment to Environment:
Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
o Health Insurance with Dental & Vision
o 401K Plan
o Life Insurance, STD & LTD
o Paid Vacations & Holidays
o Paid Parental Leave
o FSA Dependent & Limited Purpose care
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