Job DescriptionAI Use Case Engineering is the engineering execution layer within Marriott's AI Technology organization. We are forward deployed AI engineers embedded with agile teams across the enterprise, turning high-priority use cases into production solutions while building a shared knowledge base of tools, patterns, and architectures that makes every subsequent delivery faster. As a Director, AI Engineering, you serve as the AI Technology Lead for agile teams within a business vertical. You lead and advise those teams, managing a unified backlog and driving use cases from discovery through production with hands-on engineering. Your portfolio includes the highest-complexity engagements: multi-system integrations, large vendor engineering teams, and architectural decisions that set precedent across the AI program. You operate across concurrent engagement modes (Build, Consult, Advise, Monitor), with AI-powered coding assistants and a shared pattern library as required infrastructure. Reports to the Senior Director, AI Engineering (Use Case).
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Key Responsibilities - Lead and advise agile teams within your business vertical as the AI Technology Lead, operating concurrently across Build, Consult, Advise, and Monitor engagement modes
- Design and build AI agents, multi-agent workflows, and enterprise integrations using vendor SDKs and agent development kits (AWS, Watsonx, Writer, Copilot Studio, and others)
- Coordinate with vendor engineering teams on joint delivery, providing architectural direction and quality oversight
- Produce governance artifacts independently and make architectural decisions for use cases within your portfolio
- Build comprehensive handoff packages (runbooks, monitoring, documentation) to enable long-term ownership by business partners
- Contribute proven patterns, SDKs, and reference architectures to the shared pattern library after each Build cycle
- Mentor engineers and provide architectural guardrails across your portfolio
Required Qualifications
- 8+ years of software engineering experience, with 3+ years in AI/ML applications, enterprise integrations, or platform engineering
OR 6+ years of experience with a Master's degree - Deep proficiency in Python and/or TypeScript, writing production-quality code
- Hands-on experience with LLM application development, including agent building, prompt engineering, or AI workflow automation
- Demonstrated technical leadership across multiple concurrent projects or teams
- Experience designing REST API integrations in enterprise environments
- Strong capability in producing technical and architectural documentation for review boards
- Proficiency using AI-powered coding assistants (Copilot, Cursor, Claude Code) as everyday development tools
- Experience coordinating with vendor engineering teams, systems integrators, or external technical partners
Preferred Qualifications
- Experience with two or more enterprise AI platforms (AWS, Azure, Google Cloud Platform/Vertex AI, Watsonx, Writer, Copilot Studio, or similar)
- Hands-on experience building production-grade RAG pipelines, including vector stores, embedding models, chunking strategies, evaluation, and monitoring
- Experience with multi-agent systems or orchestration frameworks (LangChain, LlamaIndex, CrewAI, or vendor-native SDKs)
- Proven track record of building reusable engineering assets (SDKs, libraries, reference architectures) adopted by other teams
- Familiarity with enterprise governance and compliance workflows, including architecture reviews, security reviews, and data privacy
- Background in hospitality, travel, or large-scale consumer services environments
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About UsAll positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.
Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.
Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
About the TeamMarriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
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