Business Analyst - Epicor

Position Summary

The Business Analyst is responsible for the day-to-day administration, support, maintenance, and optimization of the Epicor ERP system. This role works closely with accounting, operations, supply chain, manufacturing, and leadership teams to ensure the ERP system supports business processes efficiently and accurately. The ideal candidate combines strong technical ERP knowledge with excellent problem-solving and communication skills.

Essential Responsibilities

• Administer, maintain, and support the Epicor ERP environment
• Configure system settings, security roles, workflows, dashboards, and user permissions
• Troubleshoot ERP system issues and provide timely support to end users
• Partner with internal departments to improve workflows and optimize system functionality
• Assist with ERP upgrades, patches, testing, and implementations
• Develop and maintain reports, BAQs, dashboards, and custom queries
• Monitor data integrity and ensure accuracy across modules and processes
• Create and maintain system documentation, procedures, and training materials
• Train users on Epicor functionality and best practices
• Coordinate with external vendors and Epicor support when necessary
• Support integrations between Epicor and other business applications
• Analyze business needs and recommend ERP enhancements or process improvements

Qualifications

• Bachelor’s degree in Information Systems, Business, Accounting, Supply Chain, or related field preferred
• 3+ years of experience supporting or administering Epicor ERP systems
• Strong understanding of ERP processes, including finance, manufacturing, inventory, purchasing, and operations
• Experience with Epicor modules, BAQs, SSRS reporting, dashboards, and system customization
• Knowledge of SQL and relational databases preferred
• Strong analytical, troubleshooting, and organizational skills
• Ability to communicate effectively with both technical and non-technical users
• Experience supporting ERP implementations or upgrades is a plus

Preferred Skills

• Epicor Kinetic experience
• SQL reporting and data analysis experience
• Manufacturing or distribution industry experience
• Experience with EDI, integrations, or automation tools
• Project management or process improvement experience

Benefits

• Competitive salary and bonus potential
• Comprehensive health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Opportunity for career growth and advancement
• Collaborative and team-oriented environment

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.