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ServiceNow Architect LSD Operations

Remote • Posted 1 day ago • Updated 1 day ago

Contract Corp To Corp

Contract W2

Contract Independent

Remote

Depends on Experience

Sagarsoft

Fitment

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Job Details

Skills

Legal Service Delivery
LSD

Summary

ServiceNow Architect LSD / Operations

12+ months

Remote

Position Summary

The ServiceNow Architect LSD/Operations is a senior technical leader responsible for designing, governing, and optimizing the enterprise ServiceNow platform to support Large Scale Delivery (LSD) and IT Operations functions across ServiceNow. This role provides architectural oversight for ServiceNow implementations, ensuring scalability, performance, and alignment with enterprise IT strategy in a complex healthcare environment.

The Architect will partner with infrastructure, application, security, and service delivery teams to design end-to-end solutions that improve operational efficiency, service reliability, and automation maturity across the organization.

Key Responsibilities

Define and maintain the overall ServiceNow architecture strategy aligned with enterprise IT and operations goals
Lead architectural design for ServiceNow modules supporting IT Operations (ITOM), IT Service Management (ITSM), CMDB, and automation initiatives
Provide technical leadership for large-scale ServiceNow implementations, upgrades, and platform enhancements
Design scalable CMDB architecture, data models, and integration frameworks across enterprise systems
Oversee ServiceNow discovery, event management, and operational monitoring integrations
Guide development teams on best practices for configuration, scripting, workflows, and platform extensibility
Evaluate and recommend new ServiceNow capabilities, modules, and third-party integrations
Ensure platform governance, security, compliance, and adherence to healthcare regulatory standards (HIPAA, etc.)
Collaborate with enterprise architects, infrastructure teams, and business stakeholders to translate requirements into technical solutions
Lead technical roadmap planning and capacity planning for ServiceNow platform growth
Provide architectural reviews for all major ServiceNow projects and changes
Support incident resolution and performance optimization for critical platform issues

Required Qualifications

Bachelor s degree in Computer Science, Information Systems, Engineering, or related field
10+ years of IT experience, with 5+ years in ServiceNow architecture or senior platform engineering roles
Deep expertise in ServiceNow platform architecture and enterprise implementations
Strong experience with ITOM, ITSM, CMDB, and operational tooling integrations
Proven experience designing enterprise-scale systems in complex environments
Strong understanding of APIs, integrations, middleware, and data architecture
Experience working in regulated environments (healthcare preferred)
Strong leadership and stakeholder communication skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90614965
Position Id: 8955500
Posted 1 day ago

Company Info

About Sagarsoft

Exemplary project management distinguishes Sagarsoft as a leading solutions provider. Customized execution methodologies blended with highly advanced engagement models help Sagarsoft spearhead Digital Transformation for its clients through globally interlinked software delivery modules. A thorough understanding of the client’s business processes coupled with a vast international experience comprising innumerable project cycles help achieve the desired results.

Each project of Sagarsoft is unique in its goals, delivery approach, technology impact, and business benefits. The innovative spirit of Team Sagarsoft has inspired the company to explore a broad range of domains and create a host of competencies. Employing best practices that ensure absolute customer delight, the company’s diverse portfolio keeps on increasing as more and more clients repose their trust on this unparalleled expertise. Internal process transformation just sails through with Sagarsoft!

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