Business Analyst - Genesys

We are seeking a Business Analyst to bridge the gap between business stakeholders and technical teams by gathering requirements, analyzing business processes, and delivering solutions that improve operational efficiency and business outcomes. Key ResponsibilitiesGather, analyze, and document business requirements from stakeholders.Conduct requirement elicitation sessions, workshops, and interviews.Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories,

Position: Senior IT Business Analyst Location: Indianapolis, IN 46204 (Hybrid; Local candidates preferred) Client: State of Indiana Duration: 12+ Months Job Description: Seeking an experienced IT Senior Business Analyst to partner with project leadership on a large, enterprise-scale technology replacement. The role centers on capturing business requirements, shaping solutions, and ensuring a smooth transition through collaboration with stakeholders, IT, and other departments. The ideal candidat

Job Description: We are seeking a Business Analyst (BA) with 5+ years of experience who has a strong understanding of data and analytics platforms. The ideal candidate should be able to gather and analyze business requirements, translate them into technical solutions, and collaborate with business and engineering teams. Exposure to modern cloud data technologies is essential. Key Skills: - 5+ years of experience as a Business Analyst - Strong experience in business requirements gathering, doc

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are pow