F2F Interview (Need Locals Only) - "Salesforce Technology Analyst" - New York, NY (Hybrid Onsite) - CG

Role: Salesforce Technology Analyst

Location: New York, NY (Hybrid Onsite)

Contract: 12+ Months

F2F Interview Highly Preferred - For Local Candidates

Note: Candidate needs to be in the office 3-4 Days every week. Local or candidates from adjacent states only.

Role Overview:

• The Technology Analyst will perform business, data, system and technical analysis to translate complex requirements into actionable technology solutions.
• The role involves assessing existing systems and workflows, identifying opportunities for improvement and efficient solutions aligned with enterprise objectives.
• Collaboration with business and technology teams is essential to ensure accuracy, consistency and the successful implementation of business, system and process enhancements.

What You ll Do:

• Partner with business, compliance and technology stakeholders to analyze requirements, document processes and deliver scalable solutions that align with enterprise goals and regulatory standards
• Lead the documentation and enhancement of business and system processes, ensuring data accuracy, operational consistency and compliance through effective data analysis and mapping
• Drive Agile delivery and execution by managing user stories, sprint activities, and priorities through JIRA and Confluence, ensuring transparent, on-time and high-quality outcomes
• Identify and recommend opportunities for automation, configuration, workflow optimization and technology integration, leveraging data and analytics to improve efficiency and reduce manual effort.
• Influence technology strategies by providing actionable insights, supporting solution validation, and presenting findings and recommendations to stakeholders for informed decision-making.
• Strong interpersonal skills to work with business stakeholders and technology partners to deliver and enhance new/existing capabilities.
• Document and maintain technical artifacts to ensure up-to-date records of application states and system configurations.
• Quickly learn and apply new technologies while staying current with the latest Salesforce features, best practices and emerging technologies to enhance business solutions and system capabilities.
• Foster a collaborative team environment, work closely with colleagues to drive innovation and achieve business goals.
• Ability to work independently with minimal supervision and deliver high-quality outcomes.

What You ll Bring:

• Bachelor s Degree in Computer Science, Information Systems, Engineering or related field.
• 5+ years of experience in business, data, system and/or technical analysis.
• Excellent communication and presentation skills, capable of conveying technical insights to both business and technical stakeholders.
• Strong analytical, problem-solving, and critical-thinking skills, with the ability to evaluate complex issues and propose practical, efficient solutions.
• Proven ability to perform business, systems, and technical analysis, with a strong understanding of end-to-end workflows, integrations and process dependencies.
• Demonstrated success working in Agile environments, using JIRA and Confluence for sprint planning, backlog tracking, and documentation.
• Strong sense of ownership, organization, and accountability with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Excel, including pivot tables, formulas and data analysis to support reporting and decision-making.
• Experience in Salesforce or CRM platforms with knowledge of configuration, data structures, workflows and reporting capabilities.

Optional but highly preferred Salesforce certifications:

• Salesforce Certified Sales Cloud Consultant.
• Salesforce Certified Platform Administrator.

In compliance with the salary transparency law, the expected pay range for this role is $65.00 $70.00/hr. Actual compensation depends on experience and interview evaluation.