Sr. Salesforce Developer

Hybrid in Johns Creek, GA, US • Posted 1 day ago • Updated 1 day ago
Contract W2
Hybrid
Depends on Experience
Fitment

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Job Details

Skills

  • SALESFORCE
  • SERVICE CLOUD
  • SERVICECLOUD
  • APEX
  • LWC
  • LIGHTNING WEB COMPONENTS

Summary

We are seeking a skilled Salesforce Developer to design, build, and support scalable solutions within our Salesforce platform, with a strong focus on Service Cloud, integrations, and AI-enabled capabilities. This role requires hands-on experience developing with Apex, Lightning Web Components (LWC), Flow, and APIs, and working closely with architects, admins, and business stakeholders to deliver high-quality, scalable solutions. The developer will also support integrations with partner systems, including telephony platforms such as Genesys Cloud, and assist in implementing Salesforce Einstein and Copilot AI features.

Key Responsibilities - Salesforce Development

  • Design, develop, and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), and Flow
  • Build and enhance Service Cloud functionality, including Case Management, Voice, Chat, and AI tool integration.
  • Develop scalable triggers, classes, and asynchronous processes (Batch, Queueable, Future)
  • Ensure solutions follow Salesforce best practices for performance, scalability, and maintainability Integrations
  • Develop and support integrations between Salesforce and external systems using REST APIs and Platform Events (Mulesoft Preferred)
  • Support CTI and telephony integrations using Open CTI and APIs (Genesys Cloud preferred)
  • Troubleshoot and resolve integration and data synchronization issues AI & Automation
  • Support implementation and configuration of Salesforce AI capabilities, including Einstein and Copilot
  • Build automation using Flow and Apex to improve operational efficiency
  • Assist with AI-driven workflows and intelligent automation initiatives Lightning Web Components (LWC)
  • Develop and maintain custom Lightning Web Components
  • Optimize component performance and usability
  • Support UI enhancements and user experience improvements DevOps & Deployment
  • Participate in CI/CD and deployment processes using tools such as Copado, GitHub, or Jenkins
  • Write and maintain Apex unit tests and support release activities
  • Assist in troubleshooting and resolving production issues Collaboration
  • Work closely with Salesforce Architect, Administrators, Product Managers, and Integration teams
  • Translate business requirements into technical solutions
  • Participate in design discussions and code reviews Required Qualifications
  • 7+ years of Salesforce development experience

Strong hands-on experience with:

  • Apex
  • Lightning Web Components (LWC)
  • Salesforce Flow
  • Salesforce Service Cloud
  • Experience with REST API integrations
  • Strong understanding of Salesforce platform architecture and governor limits
  • Experience with version control tools such as Git, Copado Preferred

Qualifications

  • Experience with CTI integrations, especially Genesys Cloud
  • Experience with Salesforce Einstein, Copilot, or AI features
  • Experience with Platform Events and event-driven architecture
  • Experience with Copado or similar CI/CD tools
  • Experience working in enterprise Salesforce environments

Certifications Preferred:

  • Salesforce Platform Developer I
  • Platform Developer II
  • Service Cloud Certification

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91132164
  • Position Id: 26-00062
  • Posted 1 day ago
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