Senior Change, Release and Deployment Analyst

job summary:

Enterprise Healthcare client has an immediate opening for a highly motivated Senior Change, Release and Deployment Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply!

location: Clayton, Missouri

job type: Contract

salary: $52.25 - 62.25 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Oversees the change management process, release of updates to technical systems, including developing release schedules, provides support during the technical release process, and ensures that production systems are functional following a successful release. Supports the deployment of the code to the test and production environments.

Education/Experience:

A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and Requires 4 - 6 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

One or more of the following skills are desired.

Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices

Experience with IT Service Management; Microsoft Office

Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow

Knowledge of Other: release management

Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation

Soft Skills:

Intermediate - Seeks to acquire knowledge in area of specialty

Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions

Intermediate - Ability to work independently

Intermediate - Demonstrated analytical skills

Intermediate - Demonstrated project management skills

Intermediate - Demonstrates a high level of accuracy, even under pressure

Intermediate - Demonstrates excellent judgment and decision making skills

Responsibilities:

Leads small projects

Aids with the coordination, planning, scheduling, control, and implementation of change and/or releases from initiation through delivery and support

Reviews submitted change requests for compliance, accuracy, and completeness

Supports the IT change and release manager with the setup of change management in the IT Service Management (ITSM) tool and adoption of improved process

Provides communication and information, including relevant release reports and documentation as required

Ensures compliance by validating the appropriate checkpoints are met; coordinate release sign off between the various stage gates in the release cycle

Carries out regular reviews of the change and release management processes with the IT change and release manager; regularly identify and recommend service improvements

Monitors efficiency and effectiveness by providing management information on releases to senior management as required

Assists the IT change and release manager in completing regular audits of the change and release management process

Analyzes incident logs caused by releases to identify occasions where the process has not been followed; highlight any repeated non-compliance and ensure timely resolution/escalation

Contributes to the IT risk register (working closely with the information security team) to identify and manage operational risks and work to eliminate areas of vulnerability

Performs other duties as assigned

Complies with all policies and standards

qualifications:

Bachelors

skills:

IT security,computer science,Microsoft Office,release management,ServiceNow,Workday,analytical skills,communicating,Willingness to learn,excellent judgment,decision making skills,sound judgment,Soft Skills,accountability,Ability to work independently,work independently,automation,automating,ITIL Foundation,ITIL foundations,change review,change management,Change Enablement,manage change,collect data,recovery planning,establish facts,governance,IT Service Management,ITSM,ITIL,infrastructure,mathematics,statistics,production technology,Emergency,metrics,Ability to prioritize,professional communication,clear communication,project management,project management skills,risk,risks,risk assessment,scheduling,service management,hard skills,turnaround time

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.