Job Responsibilities:
1. Site-Specific Engineering & Design Translation:
- Partner with AV architects and lead engineers to interpret and implement AV standards at each site.
- Validate room counts, room types, and bill of materials (BOM) per location.
- Provide engineering input to ensure designs meet room intent, acoustics, network readiness, and hardware compatibility.
2. On-Site Installation & Configuration Execution:
- Oversee or directly perform installation, wiring, and configuration of conference room AV hardware.
- Configure Zoom Room systems, including controllers, schedulers, signage, and peripheral integrations.
- Integrate displays, DSPs, microphones, speakers, cameras, occupancy sensors, and control interfaces.
- Coordinate with Network Engineering on VLAN assignments, QoS settings, and connectivity validation.
3. Testing, Commissioning & Quality Assurance:
- Develop and execute comprehensive test and commissioning plans for each room type.
- Perform functional testing (audio/video performance, content sharing, multi-site calls, automation triggers).
- Conduct detailed performance checks (latency, echo, noise levels, camera framing, and tracking).
- Maintain punch lists and remediation plans, driving issues to closure with vendors or internal teams.
4. Cutover Support & Hypercare:
- Provide on-site support during go‑live events, actively monitoring call quality and resolving real-time issues.
- Identify incident trends and work with vendors or engineering teams on root cause analysis and fixes.
- Ensure smooth handoff of each room after hypercare, with clear confirmation of stability and readiness.
5. Documentation & Operational Readiness:
- Produce and maintain key technical documentation, including:
- As-built diagrams and redlines
- Rack elevations and wiring documentation
- Device inventories
- Room configuration exports and backups
- Prepare handover packages for operations and the Service Desk, including runbooks, troubleshooting guides, and escalation paths.
Job Requirements:
- 2-4+ years of AV engineering experience, with a strong focus on conference room technologies.
- Hands-on expertise with Zoom Rooms or equivalent conferencing platforms (e.g., Microsoft Teams Rooms).
- Deep understanding of audio DSPs, microphones, speakers, camera systems, and control interfaces.
- Ability to read and interpret construction drawings, riser diagrams, and AV schematics.
- Experience collaborating with general contractors, AV integrators, Real Estate, and facilities teams during build-outs.
Education: Bachelor''''''''s or Master’s degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field.
Disclaimer: GlobalLogic estimates the starting pay range for this role to be performed in Seattle, WA, to be $100,000 to $110,000 and reflects base salary only. This pay range is provided as a good-faith estimate, and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.
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