Job Title: Transportation Billing Coordinator
Job Summary
We are seeking a reliable and detail-oriented Transportation Billing Coordinator to support day-to-day billing and customer account activities within our transportation operations team. This role focuses on processing transactions, resolving discrepancies, and working closely with internal teams to ensure accurate and timely billing.
This is a hands-on role in a fast-paced environment, ideal for someone with experience in billing, invoicing, or logistics operations.
Responsibilities
- Review and resolve road and rail ticket discrepancies
- Process billing corrections and return load memos
- Support Collections and Credit teams with invoice-related inquiries
- Maintain and update customer information in SAP
- Work within Truck Transportation System (TMS) to manage transactions
- Respond to customer service emails and assist with invoice and ticket questions
- Partner with sales teams to resolve ticket posting issues
- Complete month-end tasks, including closing expired contracts and running reports
Required Qualifications
- 1 3+ years of experience in billing, invoicing, or operations support
- Experience with ERP systems (SAP preferred)
- Strong attention to detail and ability to identify and resolve discrepancies
- Comfortable working with high-volume, repetitive tasks
- Good communication skills and ability to work with multiple teams
- Basic proficiency in Excel and Microsoft Office
Preferred Qualifications (Nice to Have)
- Experience in transportation, logistics, or freight billing
- Familiarity with rail or trucking operations
About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.
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