It Support Technician

Hybrid in Los Angeles, CA, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
25% Travel Required
Hybrid
$35 - $40/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Windows
  • M635
  • Azure
  • Intune
  • Active directory
  • Help desk
  • Desktop support
  • Servicenow

Summary

IT Support Technician

Introduction:

The IT Support Technician plays a crucial role in our team by providing technical support and assistance to our employees. This position involves troubleshooting and resolving technical issues to ensure smooth operations within the organization.

Responsibilities:

  • Provide technical support to end users on various IT issues
  • Install, configure, and troubleshoot hardware and software
  • Manage and maintain Windows operating systems
  • Administer M365 and Azure platforms
  • Utilize Intune for device management and security
  • Manage and maintain Active Directory
  • Respond to help desk tickets in a timely manner
  • Provide desktop support for hardware and software issues
  • Utilize Servicenow for incident and problem management

Requirements:

Required Skills:

  • Proficiency in Windows operating systems
  • Experience with M365 and Azure platforms
  • Knowledge of Intune for device management
  • Experience in managing Active Directory
  • Ability to provide help desk support
  • Experience in desktop support for hardware and software
  • Familiarity with Servicenow for incident and problem management

Preferred Skills:

  • Certifications in relevant IT fields
  • Experience in network troubleshooting
  • Ability to work well in a team environment
  • Excellent communication skills
  • Strong problem-solving abilities
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91163260
  • Position Id: 8926345
  • Posted 1 day ago
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