Technical Production Support Analyst (MuleSoft Applications) -- REMOTE

Overview

Remote
$35 - $40
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6 month(s)
No Travel Required

Skills

Integration
MuleSoft
Anypoint Platform
API management
Web Technologies

Job Details

Technical Production Support Analyst ( MuleSoft applications)

Location: Remote- Time zone (if applicable): EST preferred

Duration: 6+ Months- Contract to Hire - Long term position

Rate: $30-35/hr on W2 or $35-40/hr on C2C or 1099

What You ll Need

Required:

  • Bachelor's or Associate's Degree in Information Technology or related field, or equivalent experience
  • 3-5 years of experience in application or production support.
  • Familiarity with banking operations and regulations to ensure compliance
  • Understanding of financial data and its implications
  • Strong understanding of MuleSoft architecture and components, including Anypoint Platform
  • Experience with API management and integration design patterns
  • Proficiency in troubleshooting and resolving integration issues
  • Understanding of data warehousing concepts and architecture
  • Experience in ETL tools like Discovery Hub, Informatica, etc.
  • Experience with web technologies like IIS, Apache Tomcat, HTML, CSS, JavaScript, and server-side languages such as Java and .NET
  • Experience with Unix/Linux command line, SQL Server, and Windows Server environments
  • Exposure to scripting languages (e.g., Windows batch, Unix shell, PowerShell)
  • Knowledge of database technologies such as MS SQL/Oracle PL/SQL and ETL tools
  • Experience with scheduling tools like Cybermation, Autosys, etc.
  • Experience in troubleshooting and resolving issues related to ETL processes
  • Familiarity with Ticketing tools like Service Now and understanding of ITIL
  • Experience in managing projects or familiarity with project management methodologies
  • Proficiency in change management practices and processes
  • Background in quality assurance or testing methodologies
  • Strong skills in technical writing for creating comprehensive documentation
  • Ability to manage customer relationships and handle difficult callers effectively
  • Understanding of security protocols and practices, particularly in banking operations
  • Willingness to learn and adapt to new technologies and systems
  • Willingness to work some nights and weekends on an as-needed basis
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