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BlueCherry Application Support Analyst – ERP / Apparel Systems

Hybrid in New York, NY, US • Posted 6 hours ago • Updated 6 hours ago

Full Time

Hybrid

Depends on Experience

EDI Specialists, Inc.

Fitment

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Job Details

Skills

BLUE CHERRY
BLUECHERRY
BLUE-CHERRY
RLM
AIMS360
AIMS 360
APPAREL MAGIC
APPARELMAGIC
APTEAN
WFX
CLOUDSUITE
CLOUD SUITE
INFOR FASHION
TRIMIT
SIMPAREL
EXENTA
SQL

Summary

We are seeking an Application Support Analyst to support our BlueCherry ERP environment and related business applications. The ideal candidate will have experience supporting BlueCherry, Simparel, Aptean, Exenta, or a comparable apparel, footwear, fashion, wholesale, or consumer products ERP platform.
This role serves as a key liaison between business users and technology teams, providing day-to-day application support, troubleshooting system issues, supporting business processes, and identifying opportunities to improve operational efficiency. The analyst will work closely with Operations, Customer Service, Sales, Production, Distribution, Finance, and IT to ensure the ERP environment continues to meet the needs of the business.

Responsibilities:
Application Support

Provide day-to-day support for BlueCherry ERP and related business applications.
Troubleshoot and resolve application, workflow, data, and user-related issues.
Investigate root causes of issues and implement sustainable solutions.
Monitor system processes, scheduled jobs, and application performance to ensure reliable operation.
Coordinate with vendors and third-party support partners when escalation is required.

Business Process Support

Support key business functions including:
- Order Management
- Inventory Management
- Purchasing
- Production
- Allocation
- Fulfillment
- Shipping
- Invoicing
Partner with business users to understand requirements and recommend system solutions.
Analyze existing workflows and identify opportunities to improve efficiency, accuracy, and user experience.
Assist with process documentation and standardization initiatives.

System Administration & Maintenance

Support user setup, security access, and role maintenance.
Assist with application configuration, master data maintenance, and system administration activities.
Create and maintain operational reports and inquiries.
Support data validation and reconciliation efforts across departments.

Testing, Training & Continuous Improvement

Assist with testing and validation of system enhancements, upgrades, and bug fixes.
Participate in user acceptance testing (UAT) and regression testing activities.
Develop and maintain training materials, user guides, and standard operating procedures.
Provide training and ongoing support for end users.
Identify opportunities to enhance business processes, system functionality, and user adoption.

Qualifications:
Required

3+ years of ERP or enterprise application support experience.
Experience supporting an ERP system within an apparel, fashion, footwear, wholesale, retail, or consumer products environment.
Understanding of business processes related to order management, inventory, purchasing, production, allocation, fulfillment, and distribution.
Strong troubleshooting and problem-solving skills.
Ability to communicate effectively with technical teams and business users.
Strong organizational skills with the ability to manage multiple priorities.

Preferred

Hands-on experience with BlueCherry ERP, Simparel, Aptean, Exenta, or similar apparel industry ERP platforms.
Experience supporting warehouse, supply chain, and distribution operations.
SQL knowledge and experience working with relational databases.
Experience creating reports and analyzing data.
Experience supporting ERP upgrades, implementations, or business process improvement initiatives.

Success Factors

Delivers timely resolution of application and user issues.
Builds strong relationships with business stakeholders.
Identifies and implements process improvements that increase efficiency and user productivity.
Maintains a stable, reliable ERP environment through proactive support and monitoring.
Effectively supports training, testing, and adoption of new system functionality.

90-120K
1 day remote / 4 days onsite in NYC

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10107595
Position Id: 26-00422
Posted 6 hours ago

Company Info

About EDI Specialists, Inc.

Company Overview

EDI Staffing is a nationwide staffing firm with 30+ years in the EDI & IT industry.

We specialize in placing contract, contract-to-hire, and permanent professionals across the following areas:

● Information Technology (infrastructure, cloud, cybersecurity, dev, helpdesk)

● Electronic Data Interchange (EDI), EAI & Integration — one of the deepest specialty benches in the country

● Artificial Intelligence (AI)

● Engineering

● Accounting & Finance

● Human Resources & Administrative

● Sales & Marketing

● Fractional Leadership

● Legal & more…

Our recruiters bring 10–20+ years of hands-on staffing experience, and our remarkably low internal turnover means you’ll work with someone who actually knows your discipline. Our network spans 4M+ professionals, serves 200+ active clients, and has produced 30,000+ successful placements.

We’re a Forbes-recognized firm, we carry 5 stars on Trustpilot with over 297 reviews, and are a proud member of the American Staffing Association (ASA).

If you’re a tech professional looking for meaningful work with a recruiter who picks up the phone — we’d like to connect.

By the Numbers

30+ Years in Business | 4M+ Professionals in Network | 200+ Active Clients | 30K Candidates Placed

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BlueCherry Application Support Analyst – ERP / Apparel Systems

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Job Details

Skills

Summary

Company Info

About EDI Specialists, Inc.

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