Program/Engagement Manager - Healthcare Delivery & Solutions (Remote - No C2C)

Role: Program/Engagement Manager - Healthcare Delivery & Solutions

Location: USA || Remote

Experience: 18-25 Years

Domain: Healthcare Technology & Digital Solutions

 Key Responsibilities

Delivery Leadership & Client Management

•       Lead end-to-end delivery of complex healthcare technology programs, ensuring quality,

·        timelines, and client satisfaction

•       Drive strategic client-facing discussions, program planning, and stakeholder management

·        across multiple accounts

•       Manage delivery risks, dependencies, and escalations with proactive mitigation strategies

•       Establish strong client relationships and serve as a trusted advisor for healthcare technology

·        solutions

Business Development & Pre-Sales

•       Support RFP/RFI responses with comprehensive solution design and effort estimation

•       Collaborate with pre-sales teams to create compelling proposals and statements of work

•       Provide technical and domain expertise during client presentations and solution

•       demonstrations

•       Contribute to account growth strategies and identify expansion opportunities within existing

•       clients

Technical & Solution Architecture

•       Drive software engineering excellence across development teams with focus on scalability,

•       performance, and security

•       Architect and oversee implementation of cloud-native solutions on Microsoft Azure, AWS, or

•       other cloud platforms

•       Champion modern engineering practices including DevOps, CI/CD, microservices, and API

•       first design

•       Guide technical decision-making on architecture patterns, technology stack selection, and

•       integration approaches

AI Innovation & Automation

•       Evangelize and implement AI-driven automation across software development lifecycle

•       Lead adoption of AI tools and co-pilots for code generation, testing, documentation, and

•       quality assurance

•       Drive POCs and production implementations of GenAI, ML, and intelligent automation

•       solutions

•       Stay current with emerging AI technologies and identify opportunities for client value

•       creation

Team Leadership & Capability Building

•       Mentor and develop technical leads, architects, and engineering teams

•       Foster a culture of innovation, continuous learning, and engineering excellence

•       Build organizational capability in healthcare domain and emerging technologies

•       Conduct technical reviews, design discussions, and knowledge sharing sessions

Required Qualifications

Healthcare Domain Expertise

•       15+ years in US Healthcare domain with deep understanding of:

·        Provider workflows and healthcare delivery systems

·        EHR/EMR systems (Epic, Cerner, Allscripts, or similar platforms)/

·        HC Platforms - Trizetto/RCM/Payor/PBM/Prior Auth (272/276/EDI/835/837) or any

•       other HC equivalent of Provider industry domains

·        HL7 standards (v2.x, CDA, FHIR) and healthcare interoperability

·        Provider products including Practice Management, Patient Engagement, Care

•       Coordination

·        US healthcare regulations (HIPAA, HITECH, Meaningful Use, quality reporting

•       programs) & CMS (Center for Medical Sciences)

·        Clinical workflows, medical terminology, and healthcare data standards

Technical Background & Evolution

•       Strong software development foundation with hands-on coding experience in early career

·        (Java, .NET, Python, or similar)

•       Progressive career growth from Developer → Technical Lead → Delivery Lead

•       Demonstrated ability to transition from individual contributor to people and program

·        management

•       Current understanding of modern software engineering practices and architecture patterns

AI & Automation Expertise

•       Hands-on experience with AI tools in software development:

·        GitHub Copilot, Amazon CodeWhisperer, Tabnine, or similar AI coding assistants

·        AI-powered testing frameworks and test automation tools

·        GenAI applications for documentation, code reviews, and technical debt reduction

•       Practical knowledge of AI/ML implementation in cloud environments (Azure AI, AWS

•       SageMaker, etc.)

•       Understanding of Agentic AI, LLMs, and AI orchestration frameworks

•       Experience driving AI adoption and change management within engineering teams

•       Cloud & Modern Technology Stack

•       Expertise in cloud-native application development on:

·        Microsoft Azure (preferred) or AWS

·        Containerization (Docker, Kubernetes)

·        Serverless architectures and PaaS services

·        Cloud data platforms (Azure Synapse, Databricks, AWS Redshift)

•       Experience with modern web frameworks, APIs, and integration patterns

•       Knowledge of healthcare-specific cloud solutions and compliance frameworks

Delivery & Program Management

•       Proven track record of managing $5M-$10M healthcare programs with distributed teams

•       Experience with Agile, Scrum, and scaled delivery frameworks (SAFe, LeSS)

•       Strong understanding of project financials, resource management, and P&L accountability

•       Expertise in risk management, quality assurance, and delivery governance

Preferred Qualifications

•       Experience with EHR/HL7/FHIR/InterOp or clinical data management, or healthcare analytics

·        platforms

•       Certifications: PMP, AWS/Azure Solutions Architect, TOGAF, Certified Scrum Master

•       Experience with healthcare integration engines (Mirth, Rhapsody, Ensemble)

•       Exposure to digital health products: telehealth, patient portals, mobile health applications

•       Understanding of healthcare data analytics, BI tools, and real-time monitoring solutions

Education

•       Bachelor''s or Master''s degree in Computer Science, Engineering, or related technical field

•       Advanced degree or healthcare-specific certifications (HL7, CPHIMS) preferred