Job#: 3059115 Job Description: Senior Implementation Specialist, Service Delivery
Location: Atlanta, Georgia (On-site)
Role Overview
An experienced operational resource is required to support complex server infrastructure and liquid cooling technologies within a data center environment. This professional will operate on-site to maintain operational awareness, identify issues early, and coordinate support activities to ensure the overall health and availability of the system. Dedicated training on specific server and liquid cooling technologies will be provided prior to the start of the assignment.
Key Responsibilities
- Perform daily data center walkthroughs to inspect racks, servers, cooling infrastructure, and overall data hall conditions.
- Monitor systems for alerts, hardware indicators, temperature anomalies, and operational risks.
- Perform BIOS and firmware lifecycle activities, including updates to BMC and remote management controllers when authorized.
- Collect and analyze system diagnostics and logs to perform initial troubleshooting before escalation.
- Review system issues, service requests, and support cases daily, tracking progress through approved management systems.
- Monitor coolant systems, including temperatures, pressures, flows, and alarms, while conducting visual inspections for anomalies.
- Maintain detailed environment documentation, including asset inventories, elevations, runbooks, and operational procedures.
- Coordinate maintenance activities involving power, cooling containment, and server infrastructure while escorting dispatched engineers.
Required Qualifications
Education: Technical degree or equivalent hands-on experience in data center operations or systems administration.
Experience: Proven track record in data center operations, infrastructure management, or systems monitoring within a large server environment.
Technical Skills: Proficiency with rack and tower server environments, remote management controllers, and operating systems including Red Hat Enterprise Linux and Ubuntu. Experience with diagnostics and standard productivity tools is required.
Preferred Qualifications
- Experience with GPU-optimized server infrastructure and liquid cooling systems.
- Familiarity with enterprise systems management consoles and service tracking platforms.
- Strong learning agility and the ability to rapidly adapt to emerging data center technologies.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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