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IT Support Engineer

Hybrid in Boca Raton, FL, US • Posted 1 day ago • Updated 1 day ago

Full Time

Hybrid

$90000/yr

Vaco by Highspring

Fitment

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Job Details

Skills

Summary

Looking for a candidate with MSP industry experience to come in with solid real-world troubleshooting experience.

Tier 2 / Tier 2.5 Support Engineer-

Strong Windows desktop and server troubleshooting experience
Comfortable troubleshooting Microsoft 365 environments
Able to get around in Azure / Entra without hand-holding
Mid-level firewall and networking experienc
Understanding of VPNs, switching, VLANs, wireless, DHCP/DNS, etc.
Experience working in RMM and PSA platforms
Ability to troubleshoot independently and think critically
Strong communication skills with end users and clients
Experience in an MSP environment is highly preferred
Own issues, troubleshoot efficiently without assistance and escalate when appropriate
Strong follow-through and accountability
Good documentation habits
Coachable and willing to continue learning
Ability to work in a fast-paced environment without constant supervision

**Preferably candidates supporting multi-site businesses, retail, pharmacy, healthcare, or similar environments

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10115369
Position Id: 479346
Posted 1 day ago

Company Info

About Vaco by Highspring

Vaco is the Talent Solutions division of Highspring, a leading global professional services organization. With expertise in Accounting and Finance, Technology and Digital, and Human Resources and Operations, Vaco provides Contract Staffing and Direct Hire solutions. Vaco’s parent company, Highspring, helps clients with two additional integrated service offerings: Consulting and Managed Services. With more than 10,000 employees across more than 45 offices worldwide, Highspring gives partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at vaco.com. 

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