Remote Cloud Support Engineer

Job#: 3026433

Job Description:

Required Skills:

Highly Proficient with Amazon Web Services including Network infrastructure with a min of 5 years of experience working with AWS services

Minimum 3 years of experience working with Palo Alto firewalls

Minimum 2 years of experience working in Azure Cloud (Network space is bonus)

Highly proficient with Agile work environment and use of GitLab and similar source control and deployment technologies

Perform resolution of complex network problems affecting application systems. Initiates problem avoidance actions.

Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic and documentation as necessary

Recommend solutions to minimize and/or prevent system interruption

Performs change and problem management using standard tools following FRIT change management policies and procedures for software/hardware propagation to other platforms and/or environments.

Provides project updates and prepares management reports as required

Follows and ensures adherence to technical standards for programming and design techniques.

Assists with monitoring compliance with internal audit requirements and Information Security Manual guidelines

Team player willing to collaborate with others

Previous Financial company experience a plus

Hours of Work: East Coast times (9-5). May require extended work hours. May be subject to on-call and call back as needed

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.