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Service Now Sr. Consultant

Milpitas, CA, US • Posted 11 hours ago • Updated 11 hours ago

Contract W2

On-site

Depends on Experience

K-Tek Resourcing LLC

Fitment

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Job Details

Skills

Accountability
Artificial Intelligence
Asset Management
Cloud Computing
Computer Hardware
Configuration Management Database
Continuous Integration
Cyber Security
Data Architecture
End-user Computing
Event Management
FOCUS
IT Asset Management
IT Management
IT Operations
IT Strategy
JavaScript
Legal
Management
Mapping
Modeling
Network
Normalization
People Management
Procurement
Roadmaps
SaaS
Scalability
Scripting
ServiceNow
Technical Drafting
Service Now
Snow
CSA
CIS
CAD
CTA
CMDB
ITOM
ITAM

Summary

Role Service Now Sr. Consultant

Location Milpitas, CA or Ann Arbor, CA (Onsite)

Job Description

Role Overview
We are seeking a senior ServiceNow Technical Management Consultant to architect, lead, and execute the enterprise ServiceNow platform. This role serves as the handson technical authority responsible for platform vision, roadmap, and delivery, with a strong focus on CMDB, ITOM, ITAM, integrations, and AIdriven capabilities. The consultant will drive platform engineering while leading technical teams and partnering closely with infrastructure, security, and enterprise stakeholders.

Key Responsibilities

Own ServiceNow platform architecture, technical strategy, and multiyear roadmap
Act as the technical authority for CMDB, ITOM, and ITAM implementations
Architect and deliver an enterprise CMDB aligned to CSDM, including CI models, relationships, normalization, reconciliation, and data governance
Lead ITOM engineering including Discovery, Service Mapping, Event Management, and AIOps
Architect ITAM solutions covering hardware, software, SaaS, and cloud asset lifecycles
Design and govern integrations using Integration Hub, APIs, and eventbased patterns
Execute endtoend delivery from technical design through production deployment
Ensure platform performance, scalability, security, and upgrade readiness
Leverage ServiceNow AI capabilities such as Predictive Intelligence, Virtual Agent, AI Search, and Now Assist
Lead and supervise developers, business analysts, administrators, contractors, and system integrators
Conduct architecture, configuration, and code reviews and enforce platform standards
Partner with Cybersecurity, Identity, Server, Network, Datacenter, End User Computing, Procurement, Legal, and Asset Management teams
Translate business and operational requirements into scalable technical solutions

Minimum Qualifications

8 12+ years of handson ServiceNow platform experience
Proven enterprise delivery of CMDB, ITOM, and ITAM programs
Deep knowledge of ServiceNow data architecture, CI modeling, and service mapping
Strong experience with Discovery, MID Server design, integration, and automation
Advanced ServiceNow scripting and JavaScript skills
Experience leading technical teams and managing vendors or contractors
Strong execution mindset with accountability for delivery outcomes

Preferred Qualifications

ServiceNow certifications (CSA, CIS, CAD; CTA preferred)
Experience with AIOps and AIenabled ServiceNow capabilities
Background in largescale enterprise transformations or platform modernization
Seniorlevel consultant / technical leadership role with handson delivery responsibility.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10411276
Position Id: 8966021
Posted 11 hours ago

Company Info

About K-Tek Resourcing LLC

Vision

To be a trusted partner and advisor to our customers

Mission

At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.

Who We Are & What We Do

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years. We have been consistently achieving a growth of 30% Year on Year. We have an extensive experience of working in domains including BFSI, Retail, Healthcare and Pharma, Oil & Gas, Travel & Hospitality and Insurance. The technologies we service are IT Infrastructure, Mobile Technologies, Cloud & Big Data Solutions. We understand the needs of our customers and provide them with customized solutions and resources with the tenet of being the "First Time Right".

Values

-Commitment to our customers success through Integrity

-Excellence through Quality

-Growth through customer value creation

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