Role -ServiceNow CMDB Specialist (GRC & IRM)
Location -USA REMOTE
Rate -$43 PER HOUR ON W2 (MAX)
Job Description
Seeking a Configuration Specialist to oversee and govern our IT Asset Management in support of core insurance systems, regulatory compliance, and risk management. This role is critical to ensuring accurate configuration data for systems supporting policy administration, claims, underwriting, and customer platforms, while enabling effective risk and compliance reporting through our configuration and risk management platform.
Key Responsibilities
Define and implement the configuration management platform to meet industry and regulatory requirements,
Manage and govern the configuration management platform, ensuring accuracy, completeness, and data quality
Maintain configuration items (CIs) and relationships for insurance applications, infrastructure, and services
Support ServiceNow IRM modules (Risk, Policy & Compliance, Audit) with reliable CMDB data
Partner with IT, Information Security, Risk, and Compliance teams to support audits and regulatory requirements
Ensure systems handling PHI/ePHI are properly identified and classified to support HIPAA compliance
Support configuration data reporting, certification, and continuous improvement initiatives
Required Qualifications
5+ years of experience in Configuration Management, CMDB, or IT Service Management
Hands-on experience with ServiceNow CMDB or similar tool set
Experience supporting ServiceNow IRM or GRC workflows
Experience working in a regulated environment, preferably insurance or financial services
Familiarity with HIPAA regulated-regulated systems and data
Preferred
ServiceNow certifications (CSA, CMDB, ITOM, IRM)
Experience supporting audits or regulatory exams (HIPAA, SOC, insurance regulators)
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