Position Overview
The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.
The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Key Responsibilities
Infrastructure Administration
- Administer Windows Server environments (on-premises and cloud)
- Manage Active Directory, Group Policy, DNS, and DHCP
- Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
- Maintain system performance, availability, and configuration
Patch Management & Vulnerability Remediation
- Execute structured patching for servers and core systems
- Coordinate with leadership on scheduling and system impact
- Support vulnerability remediation aligned to security priorities
- Validate patches prior to deployment
- Track patch compliance and status
Security & Compliance Support
- Implement security controls defined by the Information Security Office
- Support identity and access management practices, including MFA
- Assist with system hardening, logging, and monitoring integrations
- Provide support for audits and compliance activities
Monitoring & Incident Response
- Monitor systems and respond to alerts and operational issues
- Provide Tier 2/3 support for infrastructure incidents
- Participate in incident response and escalation processes
- Contribute to root cause analysis and service improvements
Backup & Disaster Recovery
- Administer backup and recovery solutions
- Perform and validate backup and restore testing
- Support recovery objectives (RTO/RPO)
Change Management & Operations
- Follow defined change management processes
- Execute infrastructure changes in a controlled manner
- Participate in CAB or similar governance processes
Cross-Team Collaboration
- Partner with Network Engineering on infrastructure dependencies
- Coordinate with End User Services on user-impacting changes
- Support Application/Data teams on system integrations
- Communicate system status, risks, and issues to leadership
Required Qualifications
- Experience administering Windows Server environments
- Strong knowledge of Active Directory and Group Policy
- Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
- Experience with patch management and system maintenance
- Familiarity with backup and recovery solutions
- Basic understanding of networking concepts
Preferred Qualifications
- Experience in government or regulated environments
- Experience with hybrid infrastructure (on-premises and Azure)
- Familiarity with NIST or similar frameworks
- Experience with virtualization (VMware or Hyper-V)
- Exposure to monitoring, SIEM, or endpoint management tools
Knowledge, Skills, and Abilities
- Strong troubleshooting and problem-solving skills
- Ability to manage multiple operational tasks and priorities
- Effective communication and teamwork across technical groups
- Ability to follow structured processes and governance standards
- Focus on system reliability, security, and continuous improvement
Working Conditions
- Office-based environment
- Occasional after-hours support for maintenance or incidents
- Limited travel between office locations may be required
Additional Information
This role supports core Infrastructure & Operations functions and contributes to the agency s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.
| Skill | Required / Desired | Amount | of Experience |
| Windows Server administration | Required | 5 | Years |
| Active Directory administration | Required | 5 | Years |
| Group Policy management | Required | 3 | Years |
| DNS and DHCP administration | Required | 3 | Years |
| Microsoft 365 administration | Required | 3 | Years |
| Entra ID (Azure AD) administration | Required | 2 | Years |
| Server patch management | Required | 3 | Years |
| System monitoring and alert response | Required | 3 | Years |
| Backup and recovery administration | Required | 3 | Years |
| Virtualization (VMware and/or Hyper-V) | Required | 3 | Years |
| File and print services | Required | 2 | Years |
| PowerShell scripting | Required | 2 | Years |
| Operating system troubleshooting | Required | 5 | Years |
| Change management participation | Required | 2 | Years |
| Incident response support | Required | 2 | Years |
| Root cause analysis participation | Required | 2 | Years |
| Documentation maintenance | Required | 2 | Years |
| Maintenance window execution | Required | 2 | Years |
| Ticket/work management systems | Required | 3 | Years |
| MFA administration/support | Required | 2 | Years |
| System hardening practices | Required | 2 | Years |
| Vulnerability remediation execution | Required | 2 | Years |
| Access control management | Required | 2 | Years |
| Security policy adherence | Required | 2 | Years |
| NIST/security framework exposure | Required | 2 | Years |
| Communication and collaboration | Required | 3 | Years |
| Operational prioritization | Required | 3 | Years |
| Structured/process-oriented work | Required | 3 | Years |
| Working in team-based IT operations | Required | 3 | Years |
| Azure infrastructure administration | Desired | 2 | Years |
| Hybrid cloud environments | Desired | 2 | Years |
| Intune/endpoint management | Desired | 1 | Years |
| Identity federation/SSO | Desired | 1 | Years |
| Conditional Access policies | Desired | 1 | Years |
| SIEM/EDR exposure | Desired | 1 | Years |
| Advanced PowerShell scripting | Desired | 1 | Years |
| Infrastructure automation | Desired | 1 | Years |
| Government IT experience | Desired | 2 | Years |
| Regulated environment experience | Desired | 2 | Years |
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