Technical Program Manager

AI Program Manager (Technical Program Manager)

Location: San Francisco, CA (Onsite)
Duration: 3-month W2 contract with strong possibility of extension
Pay Rate: $90–$100/hour (W2), depending on experience
Employment Type: Contract (via Russell Tobin)

About the Opportunity

Russell Tobin is partnering with a large, global enterprise organization in the retail and consumer space to support the hiring of an AI Program Manager. This role will sit within the organization’s Office of AI and will lead enterprise-wide AI initiatives focused on adoption, governance, and strategic deployment of AI technologies.

This is a highly visible role requiring strong technical program management skills, executive-level communication, and hands-on experience deploying AI tools at scale.

About the Role

The AI Program Manager will orchestrate complex, cross-functional AI programs from strategy through execution. You will manage phased rollouts, stakeholder alignment, governance frameworks, change management, and training initiatives to ensure successful enterprise adoption of AI capabilities.

This role blends technical depth, business acumen, and organizational change leadership to transform how AI is used across the enterprise.

Key Responsibilities

• Lead end-to-end program management for enterprise AI tool deployments (Microsoft Copilot, ChatGPT Enterprise, Claude, custom GPTs, and related platforms)
• Design and execute rollout strategies including pilots, phased scaling, and organizational change management
• Coordinate with external partners and vendors (e.g., Microsoft, OpenAI, Anthropic, implementation partners)
• Develop and manage detailed project plans covering scope, timelines, milestones, training needs, and success metrics
• Oversee license provisioning, access management, distribution groups, and deployment logistics
• Build and maintain AI governance frameworks, compliance protocols, and risk mitigation strategies
• Create executive-level communications, training materials, and adoption resources
• Drive cross-functional collaboration across IT, Finance, Legal, Privacy, HR, and business units
• Track program health using KPIs, utilization metrics, and stakeholder feedback
• Facilitate workshops, office hours, and champion programs to accelerate AI literacy and adoption
• Manage vendor relationships, SOWs, and budget allocation across AI initiatives

Required Qualifications

• 10+ years of program management experience leading complex, enterprise-wide technology initiatives
• Direct experience deploying AI tools such as Microsoft Copilot, ChatGPT Enterprise, Claude, or similar platforms
• Proven success managing large-scale rollouts involving thousands of users and diverse stakeholder groups
• Strong understanding of AI governance, compliance considerations, and responsible AI principles
• Exceptional stakeholder management skills across technical and non-technical audiences
• Experience driving organizational change and adoption using formal change management methodologies
• Strong project planning, dependency management, and risk mitigation skills
• Proficiency with project management tools (JIRA, Smartsheet, Microsoft Project, etc.)
• Excellent written and verbal communication skills
• Experience working in agile environments with cross-functional teams
• Ability to operate autonomously in ambiguous, fast-moving environments

Preferred Qualifications

• Experience building custom GPTs, prompt engineering, or AI solution development
• Knowledge of SCIM provisioning, identity management, and enterprise software deployments
• Familiarity with AI safety, privacy, and enterprise compliance requirements
• Background in technical enablement, training programs, or learning & development
• PMP, Scrum Master, or similar project management certification

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

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