Network Operations Engineer (Resident Engineer)

Job Title: Resident Engineer (Network Operations)

Location: Remote Role

Contract Length: 12 months (Contract role with possibility of transitioning to a permanent position)

We are looking for an experienced Resident Network Engineer to support large-scale enterprise/campus networks and work closely with customers and HPE technical teams.

Key Responsibilities:

• Support and troubleshoot enterprise switching, routing, and wireless environments.
• Work with Juniper EX/QFX, VLANs, STP, LAG, OSPF, BGP, and related technologies.
• Support Mist Wireless, Mist Wired, and Marvis AI environments.
• Handle network migrations, upgrades, refreshes, and modernization projects.
• Perform advanced troubleshooting, incident management, and root cause analysis.
• Monitor network performance and recommend improvements.
• Develop implementation, testing, rollback plans, documentation, and operational procedures.
• Provide technical guidance, knowledge transfer, and customer-facing support.

Requirements:

• 5+ years of enterprise network experience.
• Strong EX/QFX switching and routing experience.
• Hands-on Mist Wireless/Wired and Marvis AI experience.
• Experience with large-scale wireless and network migrations.
• Strong troubleshooting, communication, and customer-facing skills.
• U.S.-based and legally authorized to work in the U.S.