Role: Salesforce Business Process Analyst/Architect
Location: Remote, USA
Job Description:
· Strong experience in Quote Management and Quote Amendments processes.
· Analyse business pain points and recommend process improvement solutions.
· Handle MACD (Moves, Adds, Changes, Deletes) activities efficiently.
· Lead change management initiatives across quoting and operational processes.
· Identify automation opportunities to improve process efficiency and accuracy.
· Recommend and implement best practices for quote lifecycle management.
· Collaborate with cross-functional teams to enhance business capabilities.
· Experience in process optimization, stakeholder management, and reporting.