Role: Business Analyst (Cards SME)
Locations: Whippany, NJ (Hybrid Onsite)
Duration: 12+ Months Contract
F2F Interview Highly Preferred - For Local Candidates Note: Candidate needs to be in the office 3-4 Days every week. Local or candidates from adjacent states only.
Job Description: Support initiatives across:
- Credit Debit and Prepaid card products.
- Tokenization, Apple Pay, Google Pay, Samsung Pay.
- Authorization clearing and settlement.
- Fraud monitoring and controls.
- Chargebacks and disputes.
- Rewards loyalty and promotions.
- Collaborate with card processors e.g., FIS, Fiserv, TSYS, Marqeta.
- Stakeholder Cross-Functional Collaboration.
- Act as a liaison between business product technology operations and compliance teams.
- Participate in sprint planning backlog grooming UAT planning and defect triage.
- Support vendor and network engagements, Visa, Mastercard, Amex.
Testing Implementation Support
- Develop UAT strategies test scenarios and test cases
- Execute and support User Acceptance Testing and defect resolution
- Support production releases postimplementation validation and issue resolution
Data Reporting:
- Analyze transaction data metrics and trends to support decision making.
- Collaborate with data teams on dashboards MIS and regulatory reporting.
Required Skills Qualifications: Functional Domain Skills:
- Strong experience in cards payments domain.
- Knowledge of ISO 8583 message standards
- Authorization and settlement flows
- Interchange fees and network rules
- Fraud and dispute lifecycle
- Experience working with Visa Mastercard rules and mandates
Business Analysis Skills:
- Expertise in requirements elicitation techniques
- Strong documentation and communication skills
- Experience with Agile tools JIRA, Confluence, Azure DevOps
- Ability to manage multiple initiatives simultaneously
Technical Analytical Skills:
- Comfortable working with APIs, message flows and data mappings.
- SQL or data analysis experience preferred.
- Understanding of digital payments and mobile wallets is a plus.
In compliance with the salary transparency law, the expected pay range for this role is $65.00 $70.00/hour, Actual compensation depends on experience and interview evaluation.