GTS File Transmit Analyst, Senior

Job#: 3035003

Job Description:

Sr. File Transmit Analyst

Max Pay Rate: $46/hr

**LOCATION: Hybrid on in office Tuesday-Thursday in Cedar Rapids, Iowa or Denver, Colorado

**WORKING DAYS/HOURS-8 Hours / 5 Days a week (40 Hour Work week with On-call rotations) with planned off-hours work

Job Description:

The Senior File Transmit Analyst is an experienced individual contributor within IT Infrastructure responsible for the reliable, secure operation of enterprise file transmission services. This role independently executes production support activities, resolves complex incidents, and contributes to operational improvements while escalating the most critical issues to Lead-level support.

Responsibilities

Support the stability and day-to-day operation of enterprise file transmission and managed file transfer (MFT) services

Troubleshoot and resolve moderate to complex file transmission incidents and failures

Monitor, validate, and recover inbound and outbound file transmissions to internal systems and external partners

Support onboarding of new file transmission partners, interfaces, and data flows

Perform analysis to identify root causes and contribute to corrective actions and service improvements

Implement approved production changes to file transmission workflows following change management controls

Maintain and enhance runbooks, operational documentation, and standard procedures

Apply vendor software fixes, patches, and upgrades in accordance with established enterprise standards, ensuring system stability, security, and compliance

Complete compliance actions and audit findings within established timelines, ensuring adherence to enterprise policies, controls, and regulatory requirements.

Participate in disaster recovery planning and testing activities, validating the recoverability of file transfer services and partner connectivity in accordance with defined RPO/RTO objectives

Identify opportunities to improve operational efficiency, reliability, and automation

Partner with application, infrastructure, and security teams to ensure compliant and secure data exchange

Participate in on-call and after-hours support rotations as required

Qualifications

5-7 years of experience in file transmission, middleware, or IT infrastructure / production support roles

Hands-on experience supporting enterprise or production file transfer services

Working knowledge of secure file transfer protocols (FTP, SFTP, FTPS, HTTPS, AS2)

Experience with managed file transfer platforms IBM Sterling File Gateway, IBM Connect:Direct, Progress MoveIT, or equivalent

Experience troubleshooting file transfer issues, integration errors, and operational failures

Foundational understanding of encryption, authentication, and certificate/key management concepts (PGP/GPG, SSL/TLS, SSH)

Familiarity with ITIL-based incident, problem, and change management practices

Clear written and verbal communication skills

Working Conditions

Hybrid work environment requiring three days per week in the office

Participation in on-call, weekend, or after-hours support rotations

Support of time-sensitive, business-critical production systems

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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