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Job Title: Digital Employee Experience (DEX) Solutions Engineer
Location: Charlotte, NC (Onsite required)
Duration: Contract - 11 months
Pay Range: $70.23/hr (W2)
Job ID: 374348
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Digital Employee Experience (DEX) Solutions Engineer to join our dynamic team. The ideal candidate will have strong experience in Tanium-driven endpoint visibility, automation, and remediation and a proven ability to optimize endpoint and application performance to improve employee productivity and satisfaction.
Responsibilities:
- Monitor and analyze endpoint and user experience metrics, including application performance, device health, and network latency, using Tanium.
- Configure and manage Tanium dashboards, sensors, automations, and remediation workflows.
- Diagnose and remediate endpoint, application, and connectivity issues through real-time and automated actions.
- Design and implement data-driven, self-healing solutions using advanced scripting to automate remediation, data collection, and endpoint optimization.
- Collaborate with IT teams and business partners to gather requirements and apply DEX insights.
- Communicate findings and recommendations to technical teams and leadership using Tanium analytics.
Required Skills & Qualifications:
- Associate degree or equivalent experience required. Bachelor's degree preferred.
- 5+ years in endpoint engineering, automation, or DEX-focused roles.
- Strong hands-on experience with Tanium for performance monitoring, remediation, and automation.
- Advanced PowerShell scripting. Python or similar languages preferred.
- Deep knowledge of Windows endpoint management. macOS experience preferred.
- Experience analyzing large-scale endpoint telemetry and building dashboards or reports.
- Familiarity with enterprise endpoint technologies, automation practices, and source control.
- Strong analytical, problem-solving, and communication skills with the ability to drive proactive improvements through automation.
Preferred Skills:
- Experience with macOS endpoint management.
- Background with enterprise automation frameworks and CI/CD or source control.
Additional Details:
- Onsite required at location: NC1-028-23-12.
- Target start: July or August.
- Hours per day: 8. Labor type: Technical.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits
- Opportunities for growth with global clients
- A supportive, inclusive culture that values innovation and people
- Exposure to cutting-edge technologies and projects
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
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