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Technical Program Manager- 7+ yrs- New York, New York- Onsite

New York, NY, US • Posted 18 hours ago • Updated 16 hours ago

Contract W2

Contract Corp To Corp

Contract Independent

6 Months

No Travel Required

On-site

Depends on Experience

iMedhas Consulting Services

Fitment

Dice Job Match Score™

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Job Details

Skills

Google AI / GenAI toolsTriage

Summary

Job Description :

Required Skills & Experience4+ years of experience in program management.Strong leadership and presentation skills, Good organizational, time, and team management skills.Ability to communicate effectively in both technical and non-technical terms.Expertise in reviewing technical documents, attention to detail.Experience with partner-facing communication.Experience with time-bound tasks such as meeting SLAs.Enthusiastic about process improvements.Strong analytical and problem-solving skills.Experience working in GSuite is a plus.Good to Have Knowledge of Google AI / GenAI toolsTriage and review incoming customer resource requests for correctness and completeness.Review, evaluate, and manage fulfillment requests in the internal Bug Management system.Author and share customer updates.Triage changes to incoming requests and customer concerns based on documented runbook processes.Track update metrics and drive engagement for stale requests.Create new fulfillment bugs based on documented runbook processes.Drive resolution of customer issues identified in fulfillment requests.Collect metrics that cannot be automated following a well-documented process.Generic SkillsDetail-oriented and able to successfully manage multiple stakeholders.Ability to navigate through ambiguity.Strong customer focus.Technical acumen and sufficient experience necessary to understand infrastructure delivery requests.Highly process-oriented.Ability to work independently.Excellent written and verbal communication skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91143549
Position Id: 4503-31204-
Posted 18 hours ago

Company Info

About iMedhas Consulting Services

Welcome to iMedhas Consulting Services. We are an IT consulting and services enterprises with precision expertise in Digital Transformations, Big data and Analytics. Through our expert team, we provide greater adaptabilities to disseminate with new technologies to increase the overall productivity, operational efficiency, and productivity of a particular business process of an organization.

The goal is the achievement of higher customer satisfaction and providing lucrative returns on investment to the business. On the other hand, we deliver content management expertise, ERP (SAP) systems integration, EAI, and Information Management services.

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Technical Program Manager- 7+ yrs- New York, New York- Onsite

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Summary

Company Info

About iMedhas Consulting Services

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