Amazon Connect Developer - W2

An Amazon Connect developer at a financial institution like Citizens Bank builds and manages cloud-based contact center solutions, integrating AWS services like Lambda, Lex, and DynamoDB with banking systems to automate customer service workflows, streamline voice and chat routing, and secure customer data. Core Responsibilities Design and code complex contact flows using Amazon Connect. Build serverless integrations using AWS Lambda, API Gateway, and Amazon Lex for conversational AI and bots. C

Job Description: Short Description: AWS Connect Specialist Complete Description: Employment type: Contract w2/1099/C2C Duties and Responsibilities: Working closely with the Client and other District government stakeholders. The successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment with business objectives. Key Responsibilities: 1) Design and Configuration: Design, document, and implement contact flows u

CTG is seeking an experienced Amazon Connect System Administrator to configure, maintain, and optimize Amazon Connect environments for new and existing external clients and our internal teams that use Amazon Connect. The ideal candidate will have hands-on experience building and supporting Amazon Connect workflows, contact flows, queues, routing profiles, prompts, user permissions, and operational configurations. This role requires a strong understanding of cloud contact center administration, c

opening for an early career GenAI Application Developer to build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is a software development role focused on conversation flow design, Amazon Connect integrations, AI service orchestration, generative AI safety, and the creation of supporting APIs and data pipelines to improve customer experien