ServiceNow Administrator

Herndon, VA, US • Posted 6 hours ago • Updated 5 hours ago
Contract Corp To Corp
Contract W2
On-site
Depends on Experience
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Fitment

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Job Details

Skills

Summary

Role Summary

This position supports the administration, operation, and continuous improvement of the ServiceNow platform. The role serves as a primary technical resource for platform stability, performance, configuration, and operational support. This position works independently within a collaborative team environment and partners with technical and business stakeholders to identify opportunities for platform enhancements and process improvements.

Responsibilities

  • Perform ServiceNow administration activities to support platform availability, stability, and performance.
  • Configure and support ServiceNow environments and contribute to platform enhancement initiatives.
  • Manage user access, roles, groups, permissions, and system properties within the ServiceNow platform.
  • Support platform applications and coordinate with stakeholders to address operational and business requirements.
  • Monitor platform health, troubleshoot technical issues, and perform routine maintenance activities.
  • Support the implementation, configuration, maintenance, and troubleshooting of MID Servers and integrations.
  • Participate in team meetings and collaborate effectively with technical and business stakeholders.
  • Identify opportunities to leverage ServiceNow capabilities to improve processes, efficiency, and platform utilization.
  • Support platform upgrades, changes, and deployments in accordance with established change management procedures.
  • Develop and maintain technical documentation related to platform configurations, operational procedures, support activities, and enhancements.

Qualifications

  • Demonstrated ServiceNow administration experience supporting multiple environments.
  • Ability to work independently, take initiative, and manage responsibilities with minimal oversight.
  • Strong written and verbal communication skills with the ability to collaborate effectively with technical and non-technical stakeholders.
  • Relevant education, training, certifications, or equivalent practical experience.
  • Experience supporting MID Servers, including deployment, configuration, troubleshooting, and operational best practices.
  • Experience with ServiceNow integrations, including REST and SOAP APIs.
  • Familiarity with cloud environments such as AWS is preferred.
  • Strong troubleshooting and problem-solving skills related to platform, application, and integration issues.
  • Ability to obtain and maintain the required Public Trust determination.
  • Must be legally authorized to work in the United States.
  • Availability for an initial six-month assignment with the potential for extension or conversion based on business needs.

Publishing Pay Range: $54.00 - $58.00 hourly

This position is based in office and requires employee to work on-site.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113716
  • Posted 6 hours ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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Taylor Fikes

Taylor Fikes

Technical Recruiter @ GDH
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