Kore.ai Developer @ Remote

Hi Greetings from BizTech Fusion! We are seeking for seeking a BOT Development Engineers for Audiocare, kindly go through the job description below and let me know your thoughts. Job Title: BOT Development Engineers for Audiocare Location: Remote (United States) Duration: 12+ Months Contract Note: Clearance- pass background check, drug screening, and Public Trust clearance. Job Description AWS Platform Expertise AWS Solutions Architect level knowledge (Associate minimum; Professional preferre

Role Summary This position requires a Subject Matter Expert (SME) at Tier IV level to design, configure, and maintain an Audiocare solution within the Genesys Cloud Contact Center (CX) environment. The role involves providing technical leadership for platform architecture, integrations, and performance optimization, ensuring the solution is secure, scalable, and aligned with enterprise standards. The successful candidate will collaborate across teams to deliver robust contact center capabilities

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa

We are seeking a skilled PolyAI Integrator to design, implement, configure, and support PolyAI voice assistant solutions integrated with enterprise systems. The ideal candidate will work closely with business stakeholders, conversational designers, contact center teams, and engineering teams to deliver seamless customer experiences through AI-powered voice automation. Key Responsibilities Solution Design & Integration Design and implement PolyAI conversational AI solutions for customer service a