PEGA Lead Decisioning Architect

Key Responsibilities

• Drive client meetings and workshops during the CDH Discovery phase to gather business outcomes, technical requirements, and implementation planning.
• Collaborate with Lead Decision Architects, Developers, QA teams, onsite/offshore teams, and client stakeholders to define redesign principles and de-customization roadmaps.
• Define high-level solution architecture and implementation approach for PEGA CDH initiatives.
• Lead PEGA Customer Decision Hub modernization and migration strategy discussions.
• Define Ops Manager governance, release management processes, and reporting requirements.
• Create phased migration plans including effort estimates, risks, dependencies, and mitigation strategies.
• Provide technical leadership and best practices for PEGA Decisioning and Customer Engagement implementations.
• Ensure alignment with enterprise architecture standards, scalability, security, and performance requirements.
• Support solution reviews, architecture governance, and stakeholder presentations.
• Mentor development teams and provide technical guidance throughout the project lifecycle.

Required Skills & Qualifications

• PEGA Lead Decisioning Architect Certification – Mandatory.
• Strong hands-on experience with PEGA Customer Decision Hub (CDH).
• Expertise in the latest PEGA CDH capabilities and framework design.
• Strong knowledge of PEGA Platform version 25.1.x.
• Experience in PEGA Decisioning, Next-Best-Action (NBA), adaptive models, and engagement policies.
• Strong understanding of PEGA architecture, integration patterns, and enterprise application design.
• Experience defining migration roadmaps, governance models, and release management frameworks.
• Proven experience leading client-facing discovery and architecture sessions.
• Excellent written and verbal communication skills.
• Ability to coordinate effectively with global onsite/offshore teams.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.