Job Title: HR Shared Service Specialist
Work Location: West Palm Beach, FL 33401
What are the must have non-negotiable items that a candidate must have to be successful in this role?
I would like to hrie people with specific expertise in the HR subject - plz look for people who are SMEs in HR benefits, onboarding and I-9 process, offboarding, working in HRIS systems
I mentioned these under skills - eye for detail, great comm and articulation skills, quick learner and ability to connect dots
What backgrounds/skills can we be more flexible with that can be learned on the job? knowledge on end to end HR processes.
They can learn as and when they go through the journey.
Does this position require to sit onsite or travel?
If yes, which days of the week? Be in office in WPB 3 days a week
What you get in this Role:
Deliver excellent customer service in response to HR queries from employees and managers, via the employee portal
Provide support to employees across all stages of the employee lifecycle • Ensure requests are resolved in an appropriate and timely manner
Enable our employees to self-serve on HR policy and process by creating, maintaining and continuously improving our internal knowledge base
Identify, resolve and escalate inconsistent, inefficient and incongruent processes, policies and practices to prevent and mitigate HR risk and compliance issues
Develop strong relationships with HR Business Partners and Centers of Excellence, for example; Total Rewards, Payroll and Talent Acquisition.
Ensure early identification of service issues and requirements
Provide input and insight for enhancement opportunities including tools, processes and policies
Required Skills:
Excellent verbal and written communication and articulation skills
Attention to detail
Quick learner and ability to connect dots
Critical thinking
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